Customer Service | Pool Spa Industry

An exciting opportunity exists to join our national business as a customer service representative on a full-time basis.
Lincoln BWT is a leading supplier of pool and spa equipment. Located in Braeside based of the national headquarters – superb working environment.


We work in a complex and fast paced environment. This position will play a crucial role in ensuring customer satisfaction by managing inquires, providing quotations, placing orders and providing detailed information to our national customer base. You will be a detailed oriented self-motivated person with high energy, excellent time management skills and a strong focus on problem solving.

What is on offer for the right candidate.

• Permanent full time role Monday to Friday – no weekend work.
• Ongoing development opportunities to grow within our ever-expanding national business.
• A diverse and supportive working environment.

A little bit about you.

• You have a strong background in customer service.
• You thrive in a fast-paced customer centric environment.
• You are genuinely passionate about delivering customer service and driven by achieving set targets and KPI’s to the highest standards.
• You demonstrate the ability to quickly learn and navigate in-house systems and databases.
• You are a team player with a motivated approach. You will be part of a friendly, positive environment with great coaching to help you achieve success.


Required Skills.

Exceptional customer service skills and previous experience in a customer service role.
Be proficient in all aspects in using computers.
Experience in using relevant EPR systems (D365) experience is an advantage.