Customer Sales Consultant | Call Centre

The Peter Warren Group is one of Australia’s largest multi-franchise automotive dealer groups. Founded in 1+58, we have expanded across South West Sydney, North Shore, Regional NSW, Northern NSW and throughout South East Queensland. With some of the finest vehicle brands in the world we cover all aspects of vehicle ownership. With over 2,000 employees across NSW and QLD, we are focused on growing and developing a career path for all our employees.


About the Role:

Our Customer Sales Consultants are responsible for assisting with all online and phone sales enquiries.


The role will involve the following:

Action inbound internet and phone leads within reasonable time frames
Act as the first point of contact with our customer, while providing exceptional customer service and understanding our customer’s needs
Follow up and frequent communication with your customer where necessary
Use of CRM systems to enter customer details and pass enquiries to respective sales departments
Build and maintain relationships with departments across multiple franchises, locations and areas of the business
About you:

Desire to meet objectives and reach new heights
Ability to multi-task in a fast pace environment
Experience handling high volumes of customer enquiries and targets
Exceptional communication skills and telephone manner
Strong computer literacy including internet and social media
Possess a positive attitude
Capable of working independently but also able to work effectively within a team
Full training provided
Ability to work weekends, public holidays on a rotating roster
Benefits:

Full-time positions available
Employee Assistance Program (EAP)
Training Pathway and Growth opportunities provided
Join a group that continues to grow and expand in the Auto industry
Supportive environment with ongoing feedback and guidance to ensure you succeed
If you think this role is right for you, please apply today by taking the time to complete our online application.