Personnel and Training Manager

As the Training Manager, you will play a critical role in enhancing customer adoption and satisfaction by delivering high-quality training programs. You will be responsible for designing, developing, and implementing training strategies for our hospitality software solutions, ensuring that both new and existing clients fully understand and utilize our products to optimize their operations.

Key Responsibilities:
• Training Program Development:
• Develop and design training materials, user guides, and e-learning content tailored to the needs of hospitality professionals.
• Implement a comprehensive training strategy for different user levels (beginner to advanced).
• Create customized training modules to address specific client requirements and industry trends.
• Client Training:
• Lead in-person, virtual, and on-demand training sessions for new clients and existing users.
• Provide hands-on demonstrations and real-world scenarios to illustrate best practices for using our software in hospitality operations.
• Ensure clients are effectively onboarded and proficient in using the software to improve their operational efficiency.
• Team Leadership and Collaboration:
• Train and mentor an internal team of trainers or customer support staff to deliver consistent, high-quality training.
• Work closely with the product and customer success teams to stay updated on new features, ensuring training content is up-to-date.
• Customer Support and Engagement:
• Serve as a point of contact for clients seeking additional training or support.

Job Types: Full-time, Permanent

Pay: From ₹30,000.00 per month

Benefits:
• Work from home

Schedule:
• Day shift

Experience:
• total work: 1 year (Preferred)

Work Location: Remote

Expected Start Date: 01/11/2026