Chat Support Executive

C
Confidential


Machine helper
Confidential • Kota, Rajasthan • via OLX
20 hours ago
Full–time
No Degree Mentioned
Apply on OLX
Job description
We req helpers for machine operator
Report this listing
More jobs at Confidential
See web results for Confidential

Finderbro


Chat Support Executive
Finderbro • Jaipur, Rajasthan • via LinkedIn
12 hours ago
Full–time
No Degree Mentioned
Apply on LinkedIn
Apply on Shine
Apply on Foundit.in
Apply on BeBee India Meet Opportunities
Apply on SimplyHired
Apply directly on Glassdoor
Apply on Sercanto
Apply on EchoTalent AI
Job description
Skills:
BPO, Business Process Outsourcing (BPO), Chat support, Non voice, Customer Service, Customer Satisfaction, Customer care,

!!!! Urgent Hiring !!!!

Bpo executive

Chat process

Day shift

5day working

18k CTC for fresher

20k CTC for experienced

Location -Mansarovar jaipur

Excellent English communication skills

Good computer knowledge

Immediate joiner before 21 Nov

Only face to face interview no telephonic

Drop cv to

Qualifications And Skills
• 1 to 3 years of experience in a similar role, preferably in a customer support or chat support position.
• Excellent written and verbal communication skills in English.
• Strong problem-solving and decision-making abilities.
• Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
• Good typing speed and computer literacy.
• Familiarity with CRM systems and live chat software is a plus.
• Ability to work independently and as part of a team.
• Customer-oriented mindset with a focus on delivering exceptional customer service.

Roles And Responsibilities
• Interact with clients and customers through live chat to provide assistance and resolve their queries in a timely and professional manner.
• Ensure high customer satisfaction by addressing customer needs and concerns effectively.
• Maintain a positive and empathetic attitude towards customers at all times.
• Follow company guidelines and procedures while assisting customers and adhere to service level agreements.
• Maintain accurate and detailed records of customer interactions and transactions.
• Collaborate with cross-functional teams to escalate complex issues and ensure prompt resolution.
• Stay updated on product knowledge, company policies, and industry trends to provide accurate information to customers.
• Contribute to the development of support materials such as knowledge base articles, FAQs, and troubleshooting