Dental Front and Back Office Assistant

Qualifications
Proficiency in medical records management and familiarity with dental terminology
Strong computer skills, including experience with office software and electronic health record systems
Excellent customer service skills, demonstrating empathy and professionalism in all interactions
Ability to multitask effectively in a fast-paced environment while maintaining attention to detail
Customer service: 1 year (Required)
Dental terminology: 1 year (Required)
Computer skills: 1 year (Required)
Irvine, CA +2614 (Required)
Irvine, CA +2614: Relocate before starting work (Required)
Benefits
Join our team as a Dental Office Assistant where you can make a positive impact on our patients' experiences while growing your career in the dental field!
Pay: $21.00 - $24.00 per hour
Expected hours: 38 – 40 per week
Employee discount
Free parking
On-the-job training
Paid orientation
Paid sick time
Paid time off
Paid training
Monday to Friday
Responsibilities
The ideal candidate will play a crucial role in ensuring the smooth operation of our dental practice by providing exceptional customer service and managing various administrative tasks
This position requires familiarity with dental terminology, medical records, and care plans, along with strong computer skills
Greet patients warmly and assist them with the check-in process
Answer phone calls and respond to inquiries in a professional manner
Manage patient scheduling, including confirming appointments and handling cancellations
Maintain accurate medical records and ensure all documentation is up-to-date
Assist in the preparation of care plans and communicate necessary information to patients
Utilize dental terminology effectively when discussing treatment options with patients
Input patient data into computerized systems, ensuring accuracy and confidentiality
Verify patient insurance coverage
Provide excellent customer service by addressing patient inquiries and concerns promptly
Collaborate with dental staff to ensure efficient office operations
Job description
Job Summary
We are seeking a dedicated and organized Dental Office Assistant to join our team. The ideal candidate will play a crucial role in ensuring the smooth operation of our dental practice by providing exceptional customer service and managing various administrative tasks. This position requires familiarity with dental terminology, medical records, and care plans, along with strong computer skills.

Responsibilities
• Greet patients warmly and assist them with the check-in process.
• Answer phone calls and respond to inquiries in a professional manner.
• Manage patient scheduling, including confirming appointments and handling cancellations.
• Maintain accurate medical records and ensure all documentation is up-to-date.
• Assist in the preparation of care plans and communicate necessary information to patients.
• Utilize dental terminology effectively when discussing treatment options with patients.
• Input patient data into computerized systems, ensuring accuracy and confidentiality.
• Verify patient insurance coverage.
• Provide excellent customer service by addressing patient inquiries and concerns promptly.
• Collaborate with dental staff to ensure efficient office operations.

Qualifications
• Proficiency in medical records management and familiarity with dental terminology.
• Strong computer skills, including experience with office software and electronic health record systems.
• Excellent customer service skills, demonstrating empathy and professionalism in all interactions.
• Ability to multitask effectively in a fast-paced environment while maintaining attention to detail.
• High school diploma or equivalent; additional certification in dental assisting or office administration is a plus.

Join our team as a Dental Office Assistant where you can make a positive impact on our patients' experiences while growing your career in the dental field!

Job Type: Full-time

Pay: $21.00 - $24.00 per hour

Expected hours: 38 – 40 per week

Benefits:
• Employee discount
• Free parking
• On-the-job training
• Paid orientation
• Paid sick time
• Paid time off
• Paid training

Medical Specialty:
• Primary Care

Schedule:
• Monday to Friday
• Weekends as needed

Experience:
• Customer service: 1 year (Required)
• Dental terminology: 1 year (Required)
• Computer skills: 1 year (Required)

Ability to Commute:
• Irvine, CA +2614 (Required)

Ability to Relocate:
• Irvine, CA +2614: Relocate before starting work (Required)

Work Location: In person