Remote Customer Service Consultant in Boston| MA

Remote Customer Service Consultant - Dandelion Travels - Boston, MA - work from home job

Company: Dandelion Travels

Job description: We are seeking outgoing individuals for our Remote Customer Service Consultant positions.

As a Consultant, you will work from home booking vacations for leisure and corporate clients around the world.

This is perfect for anyone who loves to travel and loves to help others with planning.

ROLES & RESPONSIBILITIES:
• Research, Create, and Execute travel itineraries for your clients.
• Review individual needs and wants for travel, to ensure you plan a trip designed specifically for your client.
• Review budgets and plan client trips accordingly.
• Book travel needs including airlines, hotels, car rentals, cruises, tours, events, and much more!
• Effectively communicate with clients pre and post travel to ensure client satisfaction.
• Handle client issues that arise before, during, or after travel.
• Complete ongoing trainings to maintain and earn certifications within the travel industry.
• Attend ongoing webinars with vendors and suppliers to become specialized with specific destinations, types of travel, etc.
• Remain current regarding changes within the travel and tourism industry.

POSITION REQUIREMENTS:
• Strong communication skills.
• Must have reliable internet access and a computer (recommended) or a smartphone.
• Hospitality, Customer Service, or Sales background is a plus, but not a requirement.
• Personal travel experience is a plus, but not a requirement.

BENEFITS:
• Full training provided.
• Work from home Full Time or Part Time.
• No experience necessary.
• Discounted personal travel.

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Expected salary:

Location: Boston, MA

Job date: Thu, 07 Sep 2026 22:5+:0+ GMT

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