Abnormal Security | India | via Built In Edinburgh

T
TZURONI LTD. (Kefar Sava, Israel)


Product Management Work From Home Part Time Internship
TZURONI LTD. (Kefar Sava, Israel) • via Internshala
10 days ago
₹5K a month
Part-time and Internship
Apply on Internshala
Apply on Trybotics
Job description
About the internship:
We're looking for an enthusiastic intern to help with product research, documentation, and marketing activities. This is a hands-on role where you'll learn about product development and marketing while working on real projects.

Selected intern's day-to-day responsibilities include:

1. Write product requirement documents (PRDs) describing features and functionality

2. Draft...
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Abnormal Security


Customer Success Operations Manager
Abnormal Security • India • via Built In Edinburgh
21 days ago
$1.1+L–$1.4L a year
Full–time
No Degree Mentioned
Apply on Built In Edinburgh
Job description
About The Role

Abnormal Security is seeking a Customer Success Operations Manager to join our team. The CS Operations function supports the Customer Success, Professional Services, Renewal Management, and Support teams.

What you will do
• Optimize and standardize processes and workflows to enhance both customer satisfaction and operational productivity.
• Equip internal teams with the right tools, visibility, systems, and processes to ensure our customers achieve success.
• Own tooling, dashboards, and inspections for the Professional Services and Support teams.
• Provide training and support to promote standardized tool usage and best practices, improving team efficiency and consistency.
• Track key performance indicators (KPIs), analyze data to identify trends, and share insights on opportunities and risks.
• Support the launch of new services and SKUs, ensuring the teams are equipped with the processes, monitoring, and strategies necessary for successful delivery.
• Collaborate with leadership to align CS operations goals with broader company objectives.
• Work cross-functionally to address and resolve operational challenges effectively.