EMEIA IST Field Programme Leader | New Technology| Expansion

Imagine what you could do here. At Apple, great ideas have a way of becoming great products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could achieve. This is where individual imaginations gather together, committing to values that lead to great work. Here, you’ll do more than join something - you’ll add something. We are looking for a hard-working, dynamic individual to join our IS&T Field Programme Leader team where we support the Apple experience through Technology.

Description

- Develop strong partnerships with EMEIA store and market leadership through attending weekly field leadership calls, visiting stores virtually and in person and providing technical leadership for store performance. - Facilitate the feedback loop between the technology end-user and technology/GRS teams, focussing on the technology impact to the customer and employee experience. - Support EMEIA stores physically or virtually for all key retail moments, campaigns, NSOs, and refreshes, and provide mentorship to all stores during new initiative roll outs and high priority issues. - Act as a strategic partner to IS&T app teams and Retail Interactive Technology, to provide insight and feedback from stores that will guide and craft future improvements and roll outs. - Be a critical partner in all releases and engage and inform store teams about all changes, ensuring they have insight into the more detailed workings of IS&T. - Co-ordinate pilots and launches for IS&T teams and be available to support stores through all phases, ensuring seamless execution and clear