Receptionist Administration FBM

Qualifications
KNOWLEDGE, SKILL AND ABILITY
Ability to read, write and speak the English language clearly
Ability to deal tactfully with personnel, residents, visitors and the general public
Ability to follow written or oral instructions
Excellent communication skills which may be inclusive of approach, tone of voice, speed of communication, respectfulness and non-verbal communication
Must have strong telephone skills and etiquette
Benefits
Exempt from Overtime: Exempt: No
Work Schedule: Days and Evenings with Weekend and Holiday Rotation
Responsibilities
Greets, directs and/or provide assistance to patients, family members and visitors entering the facility in a friendly, courteous & professional manner
Answers telephones, routes calls to appropriate staff, takes accurate phone messages and relays messages to staff
Provides basic clerical duties following established procedures as directed by supervisor
Normal heat, light space, and safe working environment; typical of most office jobs
Long periods of sitting, long periods of talking on phone and/or paging
Job description
Salary: 15.55-23.33 USD

Facility: Father Baker Manor Sub Acute

Shift: Shift 1

Status: Part Time w/Benefits FTE: 0.400000

Bargaining Unit: ACE Associates

Exempt from Overtime: Exempt: No

Work Schedule: Days and Evenings with Weekend and Holiday Rotation

Hours: Varied

Summary

Greets, directs and/or provide assistance to patients, family members and visitors entering the facility in a friendly, courteous & professional manner. Answers telephones, routes calls to appropriate staff, takes accurate phone messages and relays messages to staff. Provides basic clerical duties following established procedures as directed by supervisor.

Responsibilities

EDUCATION
• High School diploma or GED preferred

Experience
• Prior customer service and/or receptionist experience preferred

KNOWLEDGE, SKILL AND ABILITY
• Ability to read, write and speak the English language clearly
• Ability to deal tactfully with personnel, residents, visitors and the general public
• Ability to follow written or oral instructions
• Excellent communication skills which may be inclusive of approach, tone of voice, speed of communication, respectfulness and non-verbal communication
• Must have strong telephone skills and etiquette

WORKING CONDITIONS
• Office setting
• Normal heat, light space, and safe working environment; typical of most office jobs
• Long periods of sitting, long periods of talking on phone and/or paging