Sr| Commercial Loan Operations Specialist

JOB TITLE: Senior Loan Operations Specialist

REPORTING TO: Operations Director

General Summary

Presents a positive image of Crown Bank while providing administrative support for the bank’s commercial, real estate and consumer lending functions. This position works closely with lenders to assist with all aspects of the loan process from start to finish. Must provide a high level of customer service to both internal and external customers while maintaining professionalism and efficiency.

Major Responsibilities and Duties

1. Partner with Operations Director and Lending Team to organize priorities for the administrative workload for assigned area of responsibility

2. Prepare loan documents, books and funds loans, ensures collateral perfection, processes payments, and provides ongoing loan maintenance

3. Order title, appraisal, flood, UCC searches and any other services needed for the loan

4. Process Loan Participations – both purchased and sold

5. Enter and update the loan exception tracking system

6. Answer telephone, accepting and giving information

7. Contribute to Exam preparation in collaboration with Operations Director

8. Assist other bank employees as their back-up when business demands dictate

+. Perform other duties as assigned

Skills and Abilities Required

1. Working knowledge of Fiserv Premier and LaserPro

2. Above average computer skills

3. Strong customer service and interpersonal skills.

4. Detail oriented with pride in work product

5. Ability to effectively manage priorities and meet deadlines

6. Knowledge of federal and state regulatory banking compliance

Minimal Level of Preparation and Training Normally Required by the Job

1. High School diploma or equivalent required

2. Supplemental business courses and/or college helpful

3. Three to five years progressively responsible administrative experience in lending or operations

Physical Demands - Must be met with or without a reasonable accommodation:

• Extended periods of time sitting at a desk and using office equipment

• Ability to operate a personal computer/laptop for approximately 8 hours per day

• Extended time is spent reviewing physical and electronic documents

• The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl

• Vision abilities required by this job include close vision

• Periodically, may also do light lifting of supplies and materials

Crown Bank is an equal opportunity and affirmative action employer and is committed to providing equal employment opportunities for all regardless of race, color, religion, sex, national origin, age, disability, ****** orientation, veteran status, gender identity and expression, genetic information, or any other basis protected by local, state, or federal law.