Senior Dental Receptionist (Part Time)

We seek an experienced and friendly Senior Dental Receptionist to join our team. The ideal candidate will have at least 5 years of desk experience in a dental or medical setting and be proficient in using Software of Excellence (SOE). This role is crucial in ensuring smooth daily operations and providing excellent customer service to our patients.

Hours Available:

Must do

Wednesday 08:45 - 1+:45

Friday 08:45 -17:15

An additional day could be worked in depending on the candidate's preference.

Key Responsibilities:
• Greet and assist patients with a warm and welcoming attitude
• Manage appointment scheduling and patient communications
• Handle patient inquiries and resolve any issues efficiently
• Maintain accurate patient records and ensure confidentiality
• Process billing, payments, and insurance claims
• Coordinate with dental staff to optimise patient flow
• Perform administrative tasks such as filing, faxing, and data entry
• Ensure the reception area is tidy and presentable

Requirements:
• Minimum of 5 years of experience as a receptionist in a dental or medical office
• Proficiency in using Software of Excellence (SOE) is essential - MUST
• Exceptional customer service and communication skills
• Strong organisational abilities and attention to detail
• Ability to multitask and work efficiently in a fast-paced environment
• Must live within a 30-minute commute of Horsely Dental
• Friendly, professional demeanour with a patient-focused approach
• If you have a nursing background and are willing to take on a hybrid role, this could be advantageous.

If you are a dedicated and experienced senior receptionist looking to join a friendly and dynamic team, we would love to hear from you!

Job Type: Part-time

Expected hours: No less than 20 per week

Benefits:
• Company pension

Application question(s):
• Are you experienced in SOE?

Work Location: In person

Reference ID: HD Senior Receptionist