Job Description
Qualifications
This position is ideal for candidates with a background in fast-paced customer service, who are friendly and outgoing, detail-oriented, excellent at multi-tasking, and committed to contributing to a team-focused environment
Team players with exceptional communication and multi-tasking abilities
Detail-oriented individuals with great organizational skills
Personable and professional individuals who enjoy connecting with clients as well as the team
Individuals who take initiative and are willing to lend a helping hand
Veterinary professionals who have a passion for helping animals
Individuals with veterinary software knowledge and/or prior experience working with animals
Benefits
Full-time Benefits And Compensation
Compensation: $15-$16 hour, based on experience and skillset
Health package: Medical, dental, and vision insurance
Life insurance and disability
Employee Assistance Program
401k options
Pet discounts
Career development
Responsibilities
As the face of the hospital, they greet visitors with warmth and compassion, fostering trust in the veterinary team, and ensuring a welcoming atmosphere
In this role, you will schedule and manage the flow of appointments, provide empathetic customer service while multi-tasking between a multi-line phone system and in-person clients, process financial transactions, answer inquiries, and provide essential information about the services we provide
This is a full-time position, with a 4/10 schedule and availability needed Monday - Saturday
Job description
Animal Care Center of Carters Creek is seeking a Client Service Representative to join our Reception team! Our CSRs serve a vital role as the first and last point of contact with a client and their pet. As the face of the hospital, they greet visitors with warmth and compassion, fostering trust in the veterinary team, and ensuring a welcoming atmosphere.
In this role, you will schedule and manage the flow of appointments, provide empathetic customer service while multi-tasking between a multi-line phone system and in-person clients, process financial transactions, answer inquiries, and provide essential information about the services we provide. This position is ideal for candidates with a background in fast-paced customer service, who are friendly and outgoing, detail-oriented, excellent at multi-tasking, and committed to contributing to a team-focused environment.
This is a full-time position, with a 4/10 schedule and availability needed Monday - Saturday.
Full-time Benefits And Compensation
• Compensation: $15-$16 hour, based on experience and skillset
• Health package: Medical, dental, and vision insurance
• Life insurance and disability
• Employee Assistance Program
• 401k options
• Pet discounts
• Career development
We’re Looking For
• Team players with exceptional communication and multi-tasking abilities
• Detail-oriented individuals with great organizational skills
• Personable and professional individuals who enjoy connecting with clients as well as the team
• Individuals who take initiative and are willing to lend a helping hand
• Veterinary professionals who have a passion for helping animals
• Individuals with veterinary software knowledge and/or prior experience working with animals
About Us
Animal Care Center proudly services Columbia, Spring Hill, and the surrounding areas. Our multi-doctor team is comprised of extremely talented animal lovers who provide friendly and compassionate service to our community’s dogs and cats. We are well-equipped to provide a wide range of services and encourage lifelong learning and career development. Columbia, TN, is a “Top 10” small town that’s classically southern and just an hour outside of Nashville. We are in the process of expanding, and as our clinic grows, we’re searching for a receptionist to make a positive first impression on each client we interact with.
We look forward to hearing from you!
