Administrator

Job description
An exciting opportunity has arisen for a highly motivated and creative individual to join the Learning Disability Services in Mersey Care NHS Foundation Trust. You will be based with the Halton Community Learning Disability Team at the Bridges Learning Centre.

As part of this role, you will provide an administrative, secretarial and clerical service to support the multidisciplinary team, ensuring that letters, data, memos, reports, are accurately produced within agreed timescales, and that an effective filing and retrieval system is maintained.

As stated within the job description you will also provide effective liaison with multi-disciplinary staff/patients/carers and outside agencies ensuring accurate information is communicated.

An essential element of the role is to arrange meetings and take minutes, ensuring accurate transcription and distribution.

In return you will join a supportive and enthusiastic team and receive regular supervision.

Provide an administrative, secretarial and clerical service to support the Team members, ensuring that letters, memos, reports are accurately produced within agreed timescales, data is input to required standards, and an effective filing and retrieval system is maintained.

Effective liaison with multi-disciplinary staff/patients/carers/outside agencies ensuring accurate information is communicated as and when required, including reception/switchboard duties dealing with enquiries from clients and the public.

Responsibility for the processing of incoming and outgoing mail, including prioritising, sorting and action as necessary

Responsibility for arranging clinics, booking appointments and associated data entry including the retrieval and maintenance of patient records.

Responsibility for the maintenance of client database including the collection of statistics.

Arranging, when required, meetings and taking minutes, ensuring accurate transcription and distribution.

Ensuring the maintenance of the referral pathway process following Service procedures including liaison with other agencies.

Ensure appropriate records are maintained as directed by Line Manager.

Contribute to the ordering of stationery supplies and associated procedures

Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.

We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.

At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.

Flexible working requests will be considered for all roles.

For further details / informal visits contact: Name: Jane Birchall-Smith Job title: Operational Manager/Principal OT Email address: jane.birchall-smith@merseycare.nhs.uk Telephone number: 0151 351 88++