Sample Administrator

Job description
This role is located in Marchwood, within the Cawood Scientific Environment Division. Marchwood, part of Cawood, was established in 1++8 and performs a range of specialist analytical testing services to customers operating in the Environmental, Industrial and Agricultural Sectors from its three laboratories based in the South and North of England. As a leading UK Dioxin and Furans analysis laboratory and the UK’s leading specialist laboratory for independent occupational hygiene analysis, Marchwood offers a range of services for the environmental, occupational and food/feed sectors. Learn more about Marchwood by clicking here.

Job Description

JOB DETAILS

Job Title: Sample Reception Admin

Site Location: Marchwood - Worsley

Reports to: Mai Vuong

Dept/Section

Responsible for: N/A

Job Holder

JOB PURPOSE STATEMENT

To receive, unpack and log customer samples onto the laboratory system, ensuring they are ready for analysis.

Job Accountabilities And Main Duties
• Receive and unpack customer samples on arrival at site, ensuring paperwork is present and legible.
• When necessary, email customers in a professional manner to resolve queries promptly.
• Liaise with laboratory and customer service colleagues to ensure that customer requirements are achievable.
• Log samples onto the system accurately and efficiently.
• Understand and follow the Standard Operating Procedures provided.
• Work as a team, maintaining morale and actively offering help and assistance wherever possible.

Skills Required
• Basic level experience of using Microsoft Office applications.
• Ability to communicate in a professional manner either by phone or email.
• Good eye for detail.
• Ability to prioritise workloads

CORE COMPETENCIES

Diligence
• Comply with Cawood ways of working, policies and procedures.
• Maintain safe, compliant and effective working standards.

Efficiency
• Constantly review & optimise your ways of working.
• Share good practice and be prepared to suggest better ways of working.
• Be able to work in a fast-paced environment while keeping quality of work to a high standard.

Communication
• Understand and utilise the structural reporting lines - they are there to support you.
• Report problems in the lab effectively and promptly.

Continuous Improvement
• Grasp opportunities to broaden your own horizons and development. Embrace change and seek clarity when required.

HEALTH & SAFETY AT WORK
• To comply with and support the company HS & E policies and procedures.
• All employees have a duty to work in accordance with the Health & Safety at Work Act (1+74), COSHH Regulations (1+88) and other relevant policies and procedures.

Additional Notes
• This job description does not intend to cover all aspects of the jobholder’s duties but is intended to be indicative of the main areas of responsibility.
• The Company reserves the right to alter elements this job description in line with business needs and in close communication with the jobholder.