Administrative Support Services Manager

NHS Resolution is seeking a highly skilled Claims Support Service Team Manager to join their team on a permanent contract basis. The successful candidate will be responsible for managing a team of Claims Support Staff and ensuring uninterrupted excellent service delivery.

About the Company
NHS Resolution is a not-for-profit arm's length body of the NHS, working to resolve claims fairly and share learning across the NHS and beyond. We provide a supportive environment for our staff, with specialist training and the opportunity for personal development.

Responsibilities
The successful candidate will be responsible for:
• Managing a team of Claims Support Staff
• Ensuring uninterrupted excellent service delivery
• Developing and implementing robust systems of operational performance monitoring
• Contributing to service improvement programmes

What We Offer
NHS Resolution offers a competitive salary and benefits package, including opportunities for career growth and development, a collaborative and innovative work environment, and a commitment to diversity, equality, and inclusion.

Salary
The estimated annual salary for this role is £41,700 - £50,200, depending on experience.