Associate Manager Recruitment | BPO Bulk Hiring

Associate Manager Recruitment - BPO Bulk Hiring

Tech Mahindra

पुणे, Maharashtra

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Job Description: Associate Manager Recruitment - BPO Bulk Hiring

Position Title: Associate Manager Recruitment

Location: Hinjawadi Phase 3, Pune

Role Summary:

We are seeking an experienced Associate Manager Recruitment to oversee our bulk hiring needs for customer support and technical support roles. The ideal candidate will have a minimum of 3 years of experience as a Team Leader (TL) or Associate Manager (AM) in recruitment, specifically handling volume hiring for BPO environments.

Key Responsibilities:

- End-to-End Recruitment: Manage the entire recruitment process from sourcing, screening, interviewing, and onboarding candidates for customer support and technical support roles.

- Team Leadership: Lead and mentor a team of recruiters, providing guidance and support to ensure recruitment targets are met.

- Volume Hiring: Develop and implement strategies to efficiently manage bulk hiring requirements, ensuring a robust pipeline of qualified candidates.

- Stakeholder Management: Collaborate with hiring managers to understand job requirements and develop effective recruitment strategies.

-Data Management: Maintain accurate records of recruitment activities and metrics, providing regular reports to senior management.

- Candidate Experience: Ensure a positive candidate experience throughout the recruitment process, maintaining Tech Mahindra's employer brand.

- Market Research: Stay updated on industry trends and best practices in recruitment to continually improve the hiring process.

- Compliance: Ensure all recruitment activities comply with company policies and relevant employment laws.

Qualifications:

- Experience: Minimum of 3+ years of experience as a Team Leader or Associate Manager in recruitment, with a focus on BPO bulk hiring.

-Skills: Strong understanding of recruitment processes and strategies, excellent communication and interpersonal skills, and proficiency in using recruitment tools and software.

- Education: Bachelor’s degree in Human Resources, Business Administration, or a related field.

- Location: Willingness to work from Hinjawadi Phase 3, Pune.

Preferred Experience:

- Prior experience in managing recruitment for customer support or technical support roles.

- Demonstrated ability to handle high-volume recruitment in a fast-paced environment.

- Experience in utilizing data-driven approaches to optimize recruitment processes.

Key Competencies:

- Leadership and team management

- Strategic thinking and planning

- Strong analytical and problem-solving skills

- Excellent organizational and multitasking abilities

- Ability to work under pressure and meet deadlines