BPO Associate- post

Full job description
Customer service
Tele calling
Transaction processing
Technical support
Analyzing customer data
Back-end jobs like claim processing
Sending emails or providing chat support
Some job titles for BPO associates include: Customer support associate, Customer care executive, Quality analyst, Ecommerce customer service, and Software manager.

The two types of calls that are involved in this process are inbound and outbound. In inbound processes, you will have to handle the calls made by customers, while in the outbound process you may have to make calls to the customers. In outbound processes, you can also get some additional incentives to generate sales or leads. For this position, you must have proper communication skills, average computer skills, and the ability to solve customer’s queries quickly.

Job Types: Full-time, Permanent, Fresher

Pay: ₹344,186.88 - ₹53+,173.17 per year

Benefits:

Cell phone reimbursement
Health insurance
Paid sick time
Provident Fund
Schedule:

Day shift
Fixed shift
Monday to Friday
Morning shift
Supplemental Pay:

Overtime pay
Performance bonus
Yearly bonus
Experience:

total work: 1 year (Preferred)
Work Location: In person

Speak with the employer
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