JPMC| BPO
- Category: Customer Care
- Location: Mumbai, Maharashtra
- Job Type: Full Time / Part Time
- Salary: Estimated: $ 15K to 23K
- Published on: 2025/09/21
For a quick response please share me your resume via WhatsApp on ++1-XXXXXXXXXX
Job Title: Customer Service Representative
Shift: UK Shift (Day shift, Rotational shifts)
Working Days: 5 days a week, with 2 rotational offs
Working Hours: Any + hours within a day
Location: Malad
Company: A prestigious British broadcaster and telecommunications company
Responsibilities:
- Provide exceptional customer support via phone, chat, and email.
- Address customer inquiries, resolve issues, and provide accurate information.
- Maintain a positive and professional attitude while interacting with customers.
- Collaborate with team members to improve overall customer satisfaction.
Requirements:
- Excellent communication skills in English.
- HSC fresher or experienced candidates are welcome.
- Ability to adapt to rotational shifts.
- Strong problem-solving and interpersonal skills.
- Passionate about delivering top-notch customer service.
Benefits:
- Competitive salary for freshers 23k-32k in-hand.
- Convenient one-way drop off till home.
- Opportunity to work
Job Types: Permanent, Full-time, Fresher
Salary: ₹20,838.72 - ₹35,367.74 per month
Benefits:
• Cell phone reimbursement
• Health insurance
• Paid sick time
• Paid time off
• Provident Fund
Schedule:
• Morning shift
• Rotational shift
• UK shift
• US shift
Supplemental pay types:
• Commission pay
• Overtime pay
• Performance bonus
• Yearly bonus
Ability to commute/relocate:
• Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Experience:
• total work: 1 year (Required)
Speak with the employer
++1 ++1-XXXXXXXXXX
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