Jr VOIP Engineer In Washington, DC-Hybrid
- Category: Government Job Alert
- Location: Washington, Washington, D.C.
- Job Type: Full Time / Part Time
- Salary: Estimated: $ 25K to 32K
- Published on: 2025/09/21
Dice is the leading career destination for tech experts at every stage of their careers. Our client, Technogen, Inc., is seeking the following. Apply via Dice today!
TECHNOGEN, Inc. is a Proven Leader in providing full IT Services, Software Development and Solutions for 15 years.
TECHNOGEN is a Small & Woman Owned Minority Business with GSA Advantage Certification. We have offices in VA; MD & Offshore development centers in India. We have successfully executed 100+ projects for clients ranging from small business and non-profits to Fortune 50 companies and federal, state and local agencies.
Hi There,
I am Mahmood Bafana Senior Talent Acquisition Specialist with TechnoGenInc, we are looking to hire a Talented Professional with below skill set to work with one of our clients and came across your profile and wondering if you might interested or exploring the job market, if so, Please share me your resume at
Position: Jr VOIP Engineer
Location: Washington, DC-Hybrid
Duration: Contract
Clearance: Must be able to obtain and maintain a Public Trust.
Job Description
Experience: Must have 2 years of related experience managing voice networks, possessing basic skills and knowledge to manage handsets and devices for voice services.
Duties:
Performs administration of voice handsets and devices, enrolling, activating, and managing devices used to provide voice services.
Top Qualifications, Skills, Experience or Certifications:
Experience with CS2100/ VoIP programming.
Experience with Service Now.
Identifying and escalating high-priority issues to the appropriate stakeholders when necessary.
Ensuring that service level agreements are met by monitoring queue performance and taking corrective actions when necessary.
Distributing tasks evenly among team members based on their availability and skillset to optimize efficiency.
Coordinating customer inquiries across various channels, ensuring timely responses.
Job Role Specific Requirements:
Core responsibilities and duties; highlight day-to-day activities:
Perform moves, adds, changes, and disconnects daily. Troubleshoot any issues.
Preferred skills and qualifications:
NetPlus database knowledge.
Related jobs
-
Government Sales Manager
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal o...
-
Government Affairs Intern
About the Role: We are seeking a Government Affairs Intern to support our team in shaping energy policy, tax, and trade issues at the federal and state levels. This role will involve conducting policy research, monitoring legislative and regulatory p...
-
Government Relations Specialist
**Overview:** The Government Affairs Manager is a critical position that requires strong communication and interpersonal skills. As a member of our team, you will be responsible for navigating the complex world of government relations, building relat...