Job Description
Job Code: R51250
Full Time Salary Range: $45,764.00 - $66,358.00
FLSA Status: Non-exempt
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Summary of Job Classification:
Provides entry level case processing assistance and customer service via counter, telephone, and electronic means. Creates new cases, processes pleadings, accepts payments, and related work. Serves in a training capacity in all areas of more advanced responsibilities.
Distinguishing Factors
Human Collaboration:
Work requires regular interaction involving exchange and receipt of information. Interactions have limited impact.
Freedom to Act & Impact of Actions:
Receives Immediate Direction
Employee normally perform assignments after receiving detailed instructions as to methods, procedures, and desired end results with little room for deviation. The immediate Reviewer may, at times, provide close and constant review. Impact of actions are moderate.
Knowledge & Skills:
Basic
Work requires the use of basic skills and general knowledge of work. Incumbent can complete basic or routine tasks, but frequently references others for non-routine tasks. Likely impact on organization is standard.
Fiscal Responsibility:
May be responsible for the billing, collection and/or accounting of funds. May be responsible for the handling and balancing of cash.
Essential Functions Of the Position
To perform this job successfully, an individual must be able to perform assigned essential functions listed below satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequency and percentage of time may vary based on assignment.
• Assists customers with paperwork, answers questions, reviews court forms for completeness, and assigns case numbers.
• Receives and processes incoming correspondence via email, mail, and in-person filings and distribution.
• Directs customers to appropriate services such as legal clinics, self-help information and specialists, local libraries, the bar association, or family court facilitators.
• Maintains case documentation, including updating contact information, processing bond forfeitures, and entering transcript requests. Adheres to data integrity and timelines per applicable laws and regulations.
• Transfers information from law enforcement tickets or information filed into the case management system.
• Manages scheduling for time sensitive cases, such as cases requesting protection orders or other emergency matters. Ensures court-scheduled events and review dates are entered in every case.
• Accepts and processes payments via cash, check, and credit card for court fines, fees, filing fees, and bonds. Reconciles cash drawer and prepares the daily deposit.
• Responds to customer's inquiries via phone, email, and voice mail. Acts as liaison between division/Judicial Officer and customers, directs parties to correct location and/or divisions, de-escalates situations of stress or conflict, and explains court processes without providing legal advice.
• Trains within trial court procedures.
• Issues orders and notices from the court, including orders regarding case deadlines, notices of new case filings, receipt of trial court records, and mandates returning authority to a trial court once case is complete. Ensures service to all necessary litigants and trial courts.
• Completes required trainings and attend meetings as requested.
• Performs other duties as assigned.
Additional Comments:
Each applicant shall attach a cover letter highlighting the skills the applicant possesses that will make them the best choice for the position of a Judicial Clerk I. Resumes shall not substitute for the completed application. Not filing a completed application with a cover letter attached may greatly limit the potential for any further consideration for the position.
Supervisor Responsibilities:
Job has no responsibility for the direction or supervision of others.
Education and Experience Equivalency:
High school diploma or G.E.D.
OR
Additional work experience may be substituted on a year for year basis for the required formal education.
Work Related Experience:
Less than 1 year of experience.
Licenses and Certifications:
None.
Physical Effort Requirements:
Sedentary Work - Exerting up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or constantly having to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally.
Work Environment:
Good-Relatively free from unpleasant environmental conditions and/or hazards.
Work Location:
Office or similar indoor environment.
Exposures:
None.
