Jumpcloud Admin/Support - Remote

Location - Remote Contract Role for 6+ months Availability - Looking for an immediate joiner We are seeking a JumpCloud Engineer/Administrator with 2-4 years of experience in managing JumpCloud Directory Platform and cloud-based identity and access management (IAM) solutions.** The ideal candidate will be responsible for administering, configuring, and supporting JumpCloud, ensuring seamless identity management, security, and system integration across the organization. Key Responsibilities: JumpCloud Administration & Management: • Manage and administer JumpCloud Directory Platform, including user provisioning, role-based access control (RBAC), and group policies. • Configure Single Sign-On (SSO), Multi-Factor Authentication (MFA), and identity security policies in JumpCloud. • Manage device policies, Zero Trust security configurations, and system enrollments for Windows, macOS, and Linux. • Monitor and troubleshoot directory synchronization, LDAP, and RADIUS authentication issues. • Implement and maintain JumpCloud PowerShell and API automation for user and system management. • Ensure compliance and security best practices for identity and device management. Identity & Access Management (IAM): • Configure SSO integrations with SaaS applications (Google Workspace, O365, AWS, Salesforce, etc.). • Manage role-based access controls (RBAC) and least privilege access policies. • Enforce password policies, authentication workflows, and conditional access policies. • Monitor and remediate IAM security threats and vulnerabilities. Device & Endpoint Management: • Implement JumpCloud’s cross-platform endpoint management for Windows, macOS, and Linux devices. • Configure MDM policies, security baselines, and endpoint compliance policies. • Manage software deployments, patching, and OS security updates. • Support remote troubleshooting and remediation of device issues. Automation & API Integration: • Utilize JumpCloud APIs and PowerShell scripting to automate user provisioning, deprovisioning, and reporting. • Integrate JumpCloud with ITSM tools (ServiceNow, Jira, etc.) for automated workflows. • Create dashboards and reports for auditing user access, security policies, and compliance. Required Skills & Qualifications: • 2-4 years of experience as a JumpCloud Engineer, IAM Engineer, or System Administrator. • Hands-on experience with JumpCloud Directory Platform administration. • Strong knowledge of IAM, SSO, MFA, RBAC, and Zero Trust security models. • Experience with directory synchronization (LDAP, Active Directory, Azure AD). • Proficiency in PowerShell, Bash, or Python for automation. • Experience managing device security policies for Windows, macOS, and Linux. • Understanding of network authentication protocols (RADIUS, SAML, OAuth, OpenID Connect). • Strong troubleshooting skills in IAM, authentication, and endpoint security. Preferred Qualifications (Good to Have): • JumpCloud Certified Engineer (JCE) or related IAM certifications. • Experience integrating JumpCloud with Google Workspace, O365, AWS, Okta, or other cloud platforms. • Knowledge of IT security best practices and compliance requirements. • Experience with IT automation tools (Terraform, Ansible, SCCM, Intune, etc.). • Familiarity with SIEM, security monitoring, and IAM auditing tools.