Junior Application

**WPP** is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients, and communities.**
• *Working at WPP means being part of a global network of more than 115,000 accomplished people in 110 countries. WPP has headquarters in New York, London and Singapore and a corporate presence in major markets worldwide.**
• *We create transformative ideas and outcomes for our clients through an integrated offer of communications, experience, commerce, and technology.**
• *WPP and our award-winning agencies work with most of the world's biggest companies and organisations - from Ford, Unilever and P&G to Google, HSBC, and the UN. Our clients include 61 of the FTSE 100, 307 of the Fortune Global 500, all 30 of the Dow Jones 30 and 62 of the NASDAQ 100. WPP are the leader in the Bloomberg Gender Equality Index and 20th in the FTSE 100 rankings for Women on Boards.**
• *Why we're hiring**:
• *What you'll be doing**:

- Document and track client support requests, including gathering relevant information and maintaining accurate records of all interactions.
- Collaborate with cross-functional teams, including software developers and product managers, to investigate and resolve complex technical issues.
- Assist in the development and maintenance of support documentation, knowledge base articles, and user guides.
• *What you'll need**:

- Bachelor's degree in computer science, information technology, or a related field (or equivalent work experience).
- Familiarity with databases, operating systems, and programming languages (e.g., SQL, Java, Python) is a plus.
- Excellent problem-solving and analytical skills, with the ability to think logically and critically.
- Strong communication skills, both written and verbal, with the ability to convey technical information to non-technical users effectively.
- Detail-oriented with a strong commitment to delivering high-quality work and exceptional customer service.
- Ability to work independently as well as collaboratively in a team-oriented environment.
- Flexibility to adapt to changing priorities and handle multiple tasks simultaneously.
• *Who you are**:
• *You're open**_:_** **We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are accepting: of new ideas, new partnerships, new ways of working.
• *You're optimistic**_:_** We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.
• *You're extraordinary**: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.
• *What we'll give you**:
• *Passionate, inspired people** - We promote a culture of people that do extraordinary work.
• *Scale and opportunity** - We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.
• *Challenging and stimulating work** - Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?