Junior Application Engineer

This is a remote position.

DISCLAIMER: This job posting is intended for active pooling of candidates who will become part of our talent pool. Your qualifications will be assessed against both current and future job openings. Should your application align with a role that corresponds to your skills and experience, and an opportunity arises, our recruitment team will reach out to you immediately. Please note that this does not guarantee immediate placement or contact. Additionally, we exclusively consider applications from individuals who are currently reside in the US/Canada during their application process.

Salary: $62,000 - $72,000 per annum

Experience Required: Minimum 1 year of project experience

Position Summary:

As an experienced application engineer, you will be confident working in Life Sciences to deliver our solution to the delight of customers successfully. Deep knowledge of LIMS, ELN, and SDMS products and their application within the Laboratory setting is essential for success in becoming an expert in the configuration and deployment of Patterned Learning products.

Essential Responsibilities include the following: (Other duties may be assigned.)
• Work with the Patterned Learning team to develop and deploy solutions for the customer.
• Work closely with the customer to understand the business requirements and processes.
• Configure the Sapio products to meet the time, budget, quality, and customer, success criteria.
• Train customers on the configuration and use of the Patterned Learning products
• Support customers in the subsequent implementation of the configuration
• Follow Patterned Learning agile deployment methodology.
• Document customer feedback and ensure issues are addressed to provide the best customer experience and ultimate success of the project.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Education/Experience:
• A Degree or equivalent in Computer Science
• 1+ years of Life Sciences experience working within a Lab (preferably introducing new IT solutions)
• 1+ years of experience with configuring either LIMS ELN or similar software.
• Preferred: knowledge of one or more of GWT, MySQL, Oracle, Tomcat, Linux, AWS

Required Skills & Abilities:
• Strong programming skills with detailed knowledge of Java
• Strong analytical, problem-solving, and fact-finding skills.
• Self-starter who is happy to learn from colleagues.
• Highly respected and trusted by the customers you work with
• Problem solver
• Great communicator
• Determined and persistent.