Junior IT Technician IT London (Hybrid)

Job Openings

Junior IT Technician IT London (Hybrid)

IT - London, London, City of (Hybrid)

Department

IT

Employment Type

Full-Time

Minimum Experience

Entry-level

Compensation

£26,000 - £28,000

Savanta is a data, market research and advisory company with teams in the UK, Americas, and APAC. Working with high-profile organizations and some of the world’s best-known brands, we Inform & Inspire our clients to Make Better Decisions through powerful data, empowering technology and high-impact consulting.

The IT team prioritize security, efficiency, and user experience in everything they do. Join us and be part of a positive and supportive work environment where continuous learning and professional growth are encouraged.

About The Role

As the Junior IT Technician, you will support the IT department in delivery of an effective and efficient service to Savanta UK.

Day-to-day, Your Responsibilities Are

Being the first in line to pick up IT tickets that you can resolve and escalate any that you can't handle
Troubleshooting and solving user support issues – software and hardware
Configuration, deployment and maintenance of laptops, mobile, etc.
Helping to ensure our devices are properly maintained and that all logs are checked as part of our health checks
Updating and helping keep track of our asset register
Monitoring server logs and reports and identifying potential risks

Training on Azure/O365 and other relevant tools will be provided.

About You

Providing an exceptional service and going the extra mile for our colleagues is in our DNA. With exposure to multiple functions in a fast-paced, growing business, this role is ideally suited to a diligent and outgoing individual with a hunger for continuous learning and improvement.

The Ideal Candidate Should Also Demonstrate

Basic knowledge of IT – we are looking for someone who has a passion in this area
A focus on security and user experience
Positive, supportive attitude and strong customer service skills
Polite and friendly manner, both written and spoken
Integrity, honesty, and transparency in all actions
A proactive approach to adding value and improving efficiency
Ability to stay calm in a fast-paced environment
A strong work ethic with a willingness to learn

A degree in Computer Science or MCP certification is desirable but not essential.

As well are core skills, we want to add to and enhance the Savanta culture, so more intangible and softer ‘fit’ factors are equally important. Our values underpin everything we do and ‘Savanteers’ embody these: Empowering, Curious, Entrepreneurial, Collaborative and Brave. We believe this is what makes Savanta a great place to be – talented people who want to deliver the best outcomes for their clients and for each other.

Please Click Here To View The Full Job Description

And in return, Savanta offers:

Salary Range: £26,000 - £28,000
Biannual bonus scheme
Unlimited annual leave
Hybrid working
Flexible working practices
Health & wellbeing package (Private medical insurance or a flexible, tailored suite of well-being benefits)
Financial health (pension, life assurance, etc.)
Team & Company Socials
Committees for Health & Well Being, Charities & Volunteering and DE&I

Why Join Us

With teams in the UK, US, Canada, and India, over 650 staff globally, Savanta offers the benefits of scale, whilst our specialist teams make life at Savanta feel more like working at a smaller agency. Our client portfolio includes some of the world’s best-known brands, including Sainsbury's, Heathrow, Samsung, Toyota, NatWest Group, Sky, The British Red Cross, Citizens Advice, Gousto and Sport England.