Key Account Manager | Central Bank Branch Banking

JOB DESCRIPTION : KEY ACCOUNT MANAGER PSU BANCASSSURANCE PARTNERSHIP Department Central Bank of India Role Summary : • Visit partner branches and interact with Bank branch managers • Ensure sales targets assigned are met on every parameter • Interact with customers to explain the products and solutions • Help branches mapped to her / him help achieve insurance sales targets B. Organizational Relationships C. Job Dimensions Geographic Area Covered Branches Stakeholders Internal Supervisors, Ops, Underwriting, Legal External Central Bank - Channel Partner D. Key Result Areas Partner and Client Management • Exceeding branch level targets (NB, renewal, STP, digitisation, product mix etc) • Interact with the Bank branch teams and customers to explain the products and promote the brand • Sales and support to all branches assigned - complete documentation, medicals, close pending documentation. • Drive local contests and engagements to engage teams • Keep track of all contests and initiatives launched - bank, other insurers and Tata AIA Life • Maintain good relationship with Bank Branch manager - interact with him regularly to assess business status. Take help from them to push & motivate them to maintain productivity • Managing the relationship between internal team and channel partner so as to foster sales for the company and maintain utmost levels of responsiveness to requirements from the Channel Partner • Aid the bank branches to adopt new processes and technology Ensure sales targets assigned are met on every parameter • Assist Branch team to ensure their insurance targets are met by providing sales support, correct training, product updates, sales information. • Allign partner to ensure both teams are working towards the same goal Customer service Ensure adequate customer service - grievance redressal, claim settlement, renewal etc. Technical • Good product knowledge • Working knowledge of MS Office Communication skills Creative thinking skills Supervising / Leadership skills Influencing skills Relationship Building skills Decision making skills F Incumbent Characteristics Graduation Post graduate / Insurance specific training Experience 2 to 4 years of work experience in Insurance / Financial Service Background, Public Sector Bank partner work experience would be preferable 3 lpa