Key Master Uhealth SCCC

Job highlights
Identified by Google from the original job post
Qualifications
Able to walk, stand for up to 10 hours
Able to bend, crouch, reach
Able to use stairs when required
Must be able to lift up to 50lbs
Excellent customer service and communication skills
Ability to verbally communicate with guests
Problem Solving - Ability to think quick and resolve issues efficiently
Strong attention to details
Security Awareness
Strong organization skills
At least 18 years of age
Vision
Benefits
Compensation: $15.00 / hour
Hourly Pay: $15.00 Hourly Plus Tips
(Full-Time Employee Only)
401K Plan with Generous Employer Match and Immediate Vesting
Generous Paid Time Off (PTO)
Responsibilities
Reporting To: Operations Manager
Shifts: Monday Through Sunday \ 6AM-2PM or 2PM-10PM
The Key Master ensures safe storage of customer car keys during valet operations, while delivering service that exceeds our customer/client's expectation
The Key Master is responsible for greeting guests, issuing tickets, and organizing and storing customer keys
The Key Master works closely with fellow team members, Operations Manager, and/or Shift Manager to ensure that quality and safety standards are always met
Work is performed outdoors for extended periods of time including up to the entire duration of shift
Employees are subject to environmental conditions including extreme heat and cold weather
Protection from weather conditions may be provided, but not necessarily from temperature changes
Greet arriving and departing guests in a friendly and courteous manner
Receive incoming keys from valet or incoming customers/clients/visitors
Mark incoming keys with identifiers including vehicle location code, and vehicle information (via paper tag, electronic tag, ticket, etc.); store in designated area (key room, key box, valet station, etc.)
Ensures safety of keys on the designated key room, key box, or valet station by properly locking the stored area, never leave assigned location without being relieved by supervisor or designated employee
Issue correct keys to valet drivers for outgoing customers
Monitor electronic system/location operation for incoming notification of vehicles needing to be pulled down
Perform regular audit to verify number of checked in vehicles and number of keys in key room
Use respectful communication to assist guests with their questions, problems, and concerns, relay information to Operations Manager or Shift Lead as necessary
Immediately report any accidents, incident or safety concerns to Operations Manager or Shift Lead
Stand for extended period of time, and sometimes for entire duration of shift
All other duties as assigned
May be required to work flexible hours, including evenings, weekends, and holidays
The role involves working outdoors in various weather conditions
Requires frequent communication with valet attendants, management, and guests
Job description
Application Deadline: 4 October 2024

Department: Parking - Field Operations(OPS001)

Employment Type: Full Time

Location: L210+3702_1475 NW 12th Ave

Reporting To: Operations Manager

Compensation: $15.00 / hour

Description

Location: Key Master for Uhealth Miami

Address: 1475 NW 12th Ave. Miami, FL 33136

Position: Key Master

Shifts: Monday Through Sunday \ 6AM-2PM or 2PM-10PM

Hourly Pay: $15.00 Hourly Plus Tips

The Key Master ensures safe storage of customer car keys during valet operations, while delivering service that exceeds our customer/client's expectation. The Key Master is responsible for greeting guests, issuing tickets, and organizing and storing customer keys. The Key Master works closely with fellow team members, Operations Manager, and/or Shift Manager to ensure that quality and safety standards are always met.

PHYSICAL DEMANDS
• Able to walk, stand for up to 10 hours
• Able to bend, crouch, reach
• Able to use stairs when required
• Must be able to lift up to 50lbs

WORKING CONDITIONS
• Work is performed outdoors for extended periods of time including up to the entire duration of shift.
• Employees are subject to environmental conditions including extreme heat and cold weather.
• Protection from weather conditions may be provided, but not necessarily from temperature changes.

Key Responsibilities

Primary Duties And Responsibilities
• Greet arriving and departing guests in a friendly and courteous manner
• Receive incoming keys from valet or incoming customers/clients/visitors
• Mark incoming keys with identifiers including vehicle location code, and vehicle information (via paper tag, electronic tag, ticket, etc.); store in designated area (key room, key box, valet station, etc.)
• Ensures safety of keys on the designated key room, key box, or valet station by properly locking the stored area, never leave assigned location without being relieved by supervisor or designated employee
• Issue correct keys to valet drivers for outgoing customers
• Monitor electronic system/location operation for incoming notification of vehicles needing to be pulled down
• Perform regular audit to verify number of checked in vehicles and number of keys in key room
• Use respectful communication to assist guests with their questions, problems, and concerns, relay information to Operations Manager or Shift Lead as necessary
• Immediately report any accidents, incident or safety concerns to Operations Manager or Shift Lead
• Stand for extended period of time, and sometimes for entire duration of shift
• All other duties as assigned

Skills, Knowledge and Expertise
• Excellent customer service and communication skills
• Ability to verbally communicate with guests
• Problem Solving - Ability to think quick and resolve issues efficiently
• Strong attention to details.
• Security Awareness
• Strong organization skills
• Previous valet parking experience a plus
• At least 18 years of age
• Previous customer service experience, preferred

Working Conditions
• May be required to work flexible hours, including evenings, weekends, and holidays.
• The role involves working outdoors in various weather conditions.
• Requires frequent communication with valet attendants, management, and guests.

Benefits

(Full-Time Employee Only)
• Medical
• Dental
• Vision
• Life and Disability
• 401K Plan with Generous Employer Match and Immediate Vesting
• Generous Paid Time Off (PTO)