L4 Data Management

Location: Toronto, ON, CA, M5J 2V5
Req ID: 4823+
Jobs by Category: Sales and Marketing
Job Function: Marketing
Status: Full Time
Schedule: Regular
Description

Join our team



This is an exciting opportunity to join the Data Analytics Team within Consumer Products and Services. We are a dynamic, fast-paced, and entrepreneurial team driven to support data driven decisions affecting Internet, TV and Home Security customers across Canada. We are the destination of choice for team members that enjoy solving complex problems that have a large impact on our Customers.


You will join a team supporting highly visible programs and owning key deliverables that help us progress towards our transformation to offer a more digital and seamless customer experience.


What you’ll do


As an L4 Data management team member on the Analytics team within Consumer Products and Services, you will play a pivotal role in supporting complex cross-functional programs and solving the key problems facing our product managers. Your ability to coordinate between stakeholders and technical teams will be essential in ensuring the successful execution of projects that deliver tangible value to the organization. You will leverage your expertise in data science, data engineering, telecom infrastructure and home networking to provide insights that increase operational efficiency and drive continuous improvement, ultimately realizing value for TELUS.


Lead the development and maintenance of data analytics dashboards for the Products and Services team
Data engineer pipelines to clean data and prepare for visualization
Access telemetry data from our network elements and analyze the customer impact of those metrics.
Support the development, validation, and deployment of AI/ML models for proactive support of customers experiencing network issues
Use spatial reporting techniques to provide geographic insights
Use exceptional SQL skills to integrate data across many systems
Create actionable insights and reports to support strategic decision-making

Qualifications

What you bring


Bechelor’s degree in Computer Science, Data Science, Statistics or related field
5+ years of experience working with network telemetry data, and driving/executing on initiatives to reduce costs and improve service delivery
Expert expertise in data analytics and visualization tools (Tableau, Looker, Carto) and a working knowledge of SQL including spatial extensions
Advanced Experience scheduling and orchestrating data pipelines
Expertise in programming languages (Python) and knowledge of cloud platforms (Google Cloud, AWS, Azure)
Experience with source control (GitHub), experience with AI/ML model development and deployment
Excellent project management and stakeholder communication skills

Salary Range: $104,000-$156,000
Performance Bonus or Sales Incentive Plan: 15%
Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits, which may vary per job function, such as:

Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
Generous company matched pension and share purchase programs
Opportunity to give back to communities in which we work, live and serve
Career growth and learning & development opportunities to develop your skills
And much more …
Please note that the compensation shown in the job posting may be subject to change in 2025.

A bit about us
We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.