Lead Analyst

Overview *

Bank of America is one of the world’s leading financial institutions, serving individual consumers, small and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services. We are committed to attracting and retaining top talent across the globe to ensure our continued success. Along with taking care of our customers, we want to be the best place for people to work and aim at creating a work environment where all employees have the opportunity to achieve their goals.

We are a part of the Global Business Services which delivers technology and operations capabilities to all Bank of America lines of business (LOB) and enterprise functions.

Our employees help our customers and clients at every stage of their financial lives, helping them connect to what matters most. This purpose defines and unites us. Every day, we are focused on delivering value, convenience, expertise and innovation for individuals, businesses and institutional investors we serve worldwide.
BA Continuum is a nonbank subsidiary of Bank of America, part of Global Business Services in the bank.
Process Overview*

Technology Infrastructure Services, part of the Global Technology & Operations organization, consists of more than 6,600 employees worldwide. With a presence in more than 35 countries, TIS designs, builds and operates end-to-end technology infrastructure solutions and manages critical systems and platforms across the bank. TIS delivers industry-leading infrastructure products and services to the company’s employees, customers and clients around the world

Job Description*.

The role requires a technically savvy engineering expert who can troubleshoot existing complex DDI network devices with positive outlook and take lead in the design and implementation of new enterprise-wide next gen product deployments. A deep technical understanding of DDI Network technology pillars including availability, performance, and Security solutions.

Responsibilities*
Act as technical SME when working with multiple lines of business to understand requirement
Understands Network-based technologies: demonstrates competency (or capacity to be successful) in the ability to translate customer/business requirements into DNS, DHCP, and IP Address configurations and successfully position with stakeholders
Ability to work in a UNIX based environment, including intermediate level sys admin tasks.
Should be proficient in Network protocols such as Ethernet, TCP/IP, and UDP. Able to read network traces to diagnose DNS and DHCP issues.
Knowledgeable in the interaction with other Network key components such as Proxies, Firewalls, Routers, Switches, and GTMs.
Understands Network-based technologies: demonstrates competency (or capacity to be successful) in the ability to translate customer/business requirements into DNS, DHCP, and IP Address configurations and successfully position with stakeholders.
Knowledgeable on Network management and monitoring tools (HP NNMi, Syslog, Splunk, Entuity, Tivoli ITM, HPNA, Cisco CMCS, Netscout, Bladelogic)
Firm understanding of IT Service Management processes, program and project management (i.e. MS Project, Excel, Word, hybrid
Knowledge of Domain Registrars, Akamai eDNS, DNSSEC, DNS ANYCAST, F5 DNS Express
Requirements:

Education*: Any graduate

Experience Range*:8+ Years of experience

Foundational skills*
Functional understanding of network Layer 2 /3 switching and routing protocols
Good hands-on experience on installation and configuration of network and security devices and network services
Functional understanding of diverse set of networked applications and terms requiring application traffic management solutions including HTTP, HTTPS, SSH, FTP, DNS, NTP, ANYCAST services, NAT and others.
DMZ Network infrastructure knowledge including topology, security policies, firewalls and the L2/L3 switch and router infrastructure is required
Must have domain experience in network and network security
Strong interpersonal skills, both written and oral, and an ability to communicate complex ideas to all levels of the business
Experience in working with some or all technologies below
DDI (Blue Cat, InfoBlox)
IPAM/DNS/DHCP/NTP
Proxy, Reverse Proxy
Application Gateway
Network loadbalncer
Desired skills*
Strong interpersonal skills, both written and oral, and an ability to communicate complex ideas to all levels of the business
Solid understanding of networking technologies and protocols
Solid understanding of network security technologies such as load balancers. proxies and firewalls etc.
Work Timings*: 1:30 PM to 10:30 PM

Job Location*: Mumbai,Chennai,Hyderabad,GIFT,Gurugram