Lead CSR/Teller
- Category: Bank Jobs
- Location: United States, Fishers, Indiana
- Job Type: Full Time / Part Time
- Salary: Estimated: $ 24K to 27K
- Published on: 2025/09/23
Lead Customer Service Representative Opportunity
We're seeking a skilled and customer-focused individual to join our team at Fifth Third Bank. As a Lead CSR, you'll be responsible for providing exceptional service to our customers, building relationships, and driving business growth.
Key Responsibilities:
• Deliver outstanding customer experiences through active listening, empathy, and timely follow-up
• Collaborate with Financial Center Manager to ensure efficient operations and maintain a positive work environment
• Develop and maintain knowledge of retail products and services offered by the bank
• Utilize referral tools to track and follow up on customer referrals
Requirements:
• High school diploma or equivalent required; previous banking experience preferred
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and adapt to changing priorities
• Strong problem-solving and decision-making skills
• Flexibility in scheduling and willingness to work varied shifts
About Fifth Third Bank:
Fifth Third Bank is committed to creating an inclusive and diverse workplace where all employees feel valued and empowered to succeed. We're proud to offer a range of benefits and opportunities for professional growth and development.
Related jobs
-
Lead CSR/Teller
Job Title: Lead Customer Service Representative Description: We are seeking a highly skilled and experienced Lead Customer Service Representative to join our team at Fifth Third Bank. In this role, you will be responsible for providing exceptional cu...
-
Mortgage Lending Professional
We value our members and strive to provide them with the best possible service. Our team consists of professionals who are passionate about helping people achieve their dream of homeownership. We are looking for a dedicated Mortgage Advisor to join o...
-
Senior Lending Systems Administrator
Company Overview Busey Bank is a dynamic and innovative financial institution dedicated to providing superior service and cutting-edge solutions. Our team of experts works collaboratively to deliver top-notch commercial lending system expertise, ensu...