Lead Product Manager, Enterprise Data Warehouse and Governance

Position Summary

We’re looking for an innovative, analytical, and growth-minded Lead Product Manager to join the Data Analytics and Intelligence Team at CDK Global and take ownership of our Enterprise Data Warehouse and Governance initiatives. In this role, you will define and execute the strategy for our data platforms, ensuring data accuracy, accessibility, and scalability. You’ll collaborate with engineering, business, and analytics teams to deliver innovative, SaaS-based data solutions that enable seamless integration, governance, and insights for our enterprise clients. This role will also play an important role in delivering an OEM Analytics solution that enables OEMs and Dealers to make better business decisions based on actionable insights and predictive analytics. You will be the owner of customer-facing OEM Analytics and have the opportunity to grow the business through understanding market opportunities and customer pain points. The ideal candidate will have a blend of strategic and analytical mindset, focus on positive business outcomes, ability to drive execution, and delivering an exceptional customer experience. This role will utilize AI/ML models to drive differentiation, actionable insights, and tailored actions for customers to improve profitability and operational efficiencies. You should be both technical and non-technical to effectively communicate with audiences of different backgrounds, including senior leadership.

Responsibilities

Define the product strategy and build product roadmaps for enterprise data warehouse and governance platforms that align with customer and CDK business objectives

Deliver and prioritize well-defined epic/feature requirements to Engineering and UX based on user/market requirements, strategy & business plan

Drive execution and delivery, and go-to-market of product roadmap through collaboration with Engineering, Product Operations, Product Marketing, Customer Care, and Professional Services

Build new features and functionality to provide seamless and flexible integrations with the CDK Data Platform to onboard enterprise clients and partners onto our SaaS platform using APIs and advanced ETL pipelines.

Build automation and new tools for Implementation and Customer Care to deliver a great customer experience for Partners

Oversee the entire product lifecycle from ideation to delivery, ensuring alignment with Agile principles working cross functionally at CDK

Build a new front-end experience for Partners to seamlessly integrate with the CDK data ecosystem along with dashboards that bring visibility into the health and operational KPIs for them

Collaborate with the Data Platform engineering team to ensure high quality data is delivered through high performing data pipelines

Lead EOL (end-of-life) transitions for legacy systems while minimizing disruptions for enterprise customers.

Partner with Launch Management to ensure a successful go-to-market plans with Professional Services, Customer Care, Marketing, Pricing, Sales, and Customer Success

Partner with the Partner Sales, Account Management, UX, Marketing and Customer Success teams to conduct customer research that drives strategy, roadmaps, and new opportunities

Ensure all data systems comply with regulatory standards (e.g., GDPR, CCPA) and internal security policies.

Become an expert and trusted partner at CDK Global for inbound and outbound integrations with Partner Data

Collaborate with customer-facing teams and Partners to deliver solutions based on contractual obligations

Mitigate risks associated with data governance by implementing best practices and proactive monitoring.

Prioritize roadmaps and features based on voice of customer and ongoing feedback loops from users and other stakeholders

Evangelize and effectively communicate Product Strategy, Roadmaps, and data- driven results to leadership, partners, and customers

Define and measure OKRs and KPIs that define success for the product by establishing and monitor key performance indicators (KPIs) to measure platform adoption, data accuracy, and governance success.

Partner with Sales, Professional Services, Customer Success, and Customer Care to implement an operating model that provides the best customer experience for Partners

Qualifications

Bachelor's degree in business, Computer Science, Engineering or equivalent industry experience

6 to 8+ years of product management experience in Enterprise SaaS

5+ years of experience with data governance and scaling data platforms and

products

Strong understanding of data warehousing, ETL processes, and API integration.

Knowledge of compliance frameworks (e.g., GDPR, CCPA, HIPAA) and data

governance principles.

Proven track record of working with organizations and engineering teams to

deliver a highly automated and scalable enterprise data platform

Experience working in a product-led environment, agile development

methodologies, and globally distributed teams

Passion for collaboration and solving problems with other people and teams

Proven ability to influence and drive strategy across a large organization and

multiple stakeholders

Highly motivated, go-getter attitude with a drive to produce an excellent end-to-

end customer experience and positive business outcomes

Great listener and empathizer to voice of customer that leads to solving customer

pain points

Excellent critical thinking skills to develop solutions that produces high adoption

Excellent written and verbal communication with story-telling savviness

Experience presenting to senior leadership and audiences of all backgrounds

Nimble and enjoys working in a dynamic environment

Data-driven mindset to measure successful outcomes

Financial acumen to develop business cases and monetization opportunities

Willingness to travel up to 25% of the time

Preferred:

Master's or MBA in Computer Science, Business or a related field

Knowledge and experience with data integrations in the automotive industry

Pragmatic Institute certification

Hands-on experience with data platforms such as Snowflake, Redshift, or

BigQuery.

Familiarity with governance tools like Collibra, Informatica, or Alation.

Technical knowledge of SQL, Python, or cloud platforms (AWS, Azure, or GCP).

At CDK, we believe inclusion and diversity are essential in inspiring meaningful connections to our people, customers and communities. We are open, curious and encourage different views, so that everyone can be their best selves and make an impact.

CDK is an Equal Opportunity Employer committed to creating an inclusive workforce where everyone is valued. Qualified applicants will receive consideration for employment without regard to race, color, creed, ancestry, national origin, gender, ****** orientation, gender identity, gender expression, marital status, creed or religion, age, disability (including pregnancy), results of genetic testing, service in the military, veteran status or any other category protected by law.

Applicants for employment in the US must be authorized to work in the US. CDK may offer employer visa sponsorship to applicants.