ob description
Tips: Provide a summary of the role, what success in the position looks like, and how this role fits into the organization overall.
JD:
ServiceNow FSO - Sr. Developer/Lead/Architect
Location: Stamford, Connecticut
Interview: Next Week
Rate: $75/hr on C2C
Experience: 14+
Responsibilities:
Identify opportunities to optimize performance and improve scalability
Develop ServiceNow FSO configurations including FSO data model setup PA enablement Commercial and Servicing Lines
Code review: Reviewing and providing walkthroughs as part of peer review process
Configure ServiceNow FSO Modules workflows applications scripts and integrations
Document technical design development processes and solution configurations
Build multiple FSO related features including advanced work assignment enablement configurations around reports dashboards etc
Required Skills:
Proven experience in ServiceNow Financial Services Operations (FSO) platform.
Expertise in configuring ServiceNow FSO modules, data model setup, and workflow development.
Experience with Performance Analytics (PA) enablement and FSO-specific workflows (e.g., Commercial and Servicing Lines for Banking).
Knowledge of ServiceNow Customer Service Management (CSM) and custom application development.
Ability to lead customer-facing discussions, workshops, and configuration reviews.
Strong problem-solving skills with a focus on optimizing performance and improving scalability.
Excellent documentation skills to record development and technical configurations.
Preferred Skills:
Experience in building advanced work assignment features within FSO.
Familiarity with configuring reports, dashboards, and other business intelligence tools.
Experience with scripting and developing custom applications on the ServiceNow platform.
ServiceNow FSO - SME
Responsibilities:
Design, develop, and configure ServiceNow solutions based on business requirements.
Troubleshoot and resolve issues related to ServiceNow FSO
Provide technical support and guidance to end-users.
Collaborate with other teams to ensure successful implementation and integration of ServiceNow solutions.
Develop and maintain technical documentation and user manuals.
Participate in the planning, design, and implementation of ServiceNow upgrades and enhancements.
Implement ServiceNow best practices
Conduct training sessions for end-users and stakeholders.
Support testing teams for validation of Test cases and UAT
Required Skills
Experience in ServiceNow development and administration ServiceNow.
Strong understanding of IT Service Management (ITSM) processes and best practices.
Knowledge of ServiceNow modules such as Incident Management, Problem Management, Change Management, Service Catalog, and CMDB.
Experience in Agile concepts, development, and testing methodology
Experience in Hardware and Software Asset Management (HAM, SAM) modules
Strong analytical and problem-solving skills.
Excellent written and verbal communication skills.
Ability to work independently and in a team environment
Primary Skills (Must in Resume Projects)
UAT , CHANGE MANAGEMENT, ITSM , BUSINESS INTELLIGENCE TOOLS , AGILE , DESIGN DEVELOPMENT , DOCUMENTATION , EXCELLENT DOCUMENTATION SKILLS , FSO , SCRIPTING , SCALABILITY , INCIDENT MANAGEMENT , OPTIMIZING PERFORMANCE , TESTING , WORKFLOWS , CUSTOM APPLICATION DEVELOPMENT.
Regards,
Dhanunjai Reddy
Mail:
[email protected]
Ph: +1(60+)473-+140
