Learning Events Administrator

Who we are:

Founded in 1+82, WPO is the largest independent provider of holistic wellbeing solutions. Through our customized programs, and comprehensive global network of credentialed providers and professionals, we support individuals to become healthier, happier and more productive both personally and professionally. Trusted by 51% of Fortune 500 companies, we deliver high quality care digitally and in-person to over 75 million individuals across 116,000 organizations in more than 200 countries and territories. At WPO, you will be joining a team that is committed to improving employee wellbeing around the world.

Current Opportunity: Learning Events Administrator

Location: India

Shift Timing: Mo-Fr 7am-4pm

Salary: 6.3 lacs per year plus benefits

What you will do:

The Learning Events Administrator will be a key member of the Global Learning Solutions team, providing administrative support to the Learning Events and Customized Learning Events’ teams. This position will report to the Learning Events Team Leader. We are looking for a strong administrator who has exceptional organizational skills and can manage multiple tasks at any one time. You will need to have excellent attention to detail and interpersonal skills

Responsibilities:
• Support Global Learning Solutions team.
• Check new learning requests received, on the global learning tracking management tool, UCMS JIRA Ensure that all relevant information has been submitted to proceed with learning requests.
• Monitor the quality of data in our data management tools, ensuring consistency and accuracy.
• Prepare learning material such as announcement flyers, PowerPoint presentations, Handouts, ensuring that these are aligned with what the client has purchased - including branding and editing.
• Liaise with translation services to ensure learning material is in local language, if required.
• Create webinar links.
• Host online live webinars or pre-recorded sessions.
• Generate satisfaction results in PowerBI and provide satisfaction reports to clients.
• Work within specific timeframes for completion of certain Workplace Events activities.
• Submit invoices.
• Give support to GLS in any adhoc queries as needed.
• Any additional tasks pertinent to the position, as deemed appropriate by management.

Qualifications/Skills:
• Minimum of a Bachelor’s degree in a related field.
• High proficiency with skills in Microsoft Excel, Word, PowerPoint, Outlook, UCMS, GoToWebinar, JIRA, Visio, SharePoint, PowerBI
• Expertise in establishing & maintaining data quality standards.
• Strong overall communication skills, facilitation, and diplomacy skills
• Exceptional organizational and administrative skills.
• Excellent communication skills both written and verbal including sensitivity to working with individuals of different languages and levels of English proficiency.
• Be a good team player.
• Strong attention to detail.
• Strong aptitude for technology and attention to detail.
• Appreciation for cultural diversity.
• Flexibility to work in a variety of time zones.
• Ability to work in a fast-paced global environment.
• Ability to multi-task, managing multiple initiatives concurrently.
• Ability to problem solve quickly and creatively.

What we offer:

At Workplace Options, we don’t just deliver wellbeing services to our clients, we champion wellbeing for our own employees as well. Examples of our benefits and commitment to employee wellbeing include:

Benefits - Group Mediclaim Insurance for 6 lacs INR, Accident Insurance, Gym reimbursement, Tuition reimbursement, EAP Support Services, Mentorship program, WPO Cares, Employee exchange program.

At Workplace Options, we are committed to and are accountable for building a workplace where individuals feel empowered to bring their whole selves to work, free from judgment or fear of discrimination. We understand that having a diverse organization is only the beginning and it will require nurturing and care to thrive. We will continue to take action to ensure we achieve equitable and measurable outcomes.

We strive to cultivate a space where diverse voices are not only heard but actively sought out and valued for the unique insights they bring. By embracing and promoting authenticity, we aim to build a vibrant and inclusive community that fosters collaboration, innovation, belonging and personal growth.

For further details about WPO please check out our website www.workplaceoptions.com and these short videos give a great overview of what we do Human-Powered Care and The WPO Global Experience

Workplace Options collects and processes personal data in accordance with applicable data protection laws. If you are a European job applicant, refer to our Privacy Notice for further details (https://www.workplaceoptions.com/privacy-notice-for-recruitment/).