Manager | Banking Services

The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (COVID-1+), we’re leveraging our digital capabilities to ensure we can continue to recruit top talent at HSBC. As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey. If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.

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Role Purpose

The role holder would be a one-point contact to interact with various laws enforcement agencies who require the bank to submit information that is being sought by these authorities from time to time. The role holder would work closely with LOB’s, support functions and second line of defense stakeholders like LGA, FCC, RC and TAX to ensure the banks submission is correct and timely. The job holder is also internal SPOC for risk and controls for WPB operations team.

Principal Accountabilities

Impact on the Business/Function

Have oversight over the GSC LEA team to ensure all notices are responded within timelines. In case of any extensions, these are being sought in a timely manner.
Work closely with business to ensure notices requiring LOB inputs are sought, verified and vetted by an appropriate business authority prior to submission by the LEA team.
Review the final response sent by the bank to ensure all points being sought by the authority has been responded to and data provided.
As a one-point contact for Law enforcement agencies ensure a working relationship is maintained with these agencies.
Process improvisation, streaming, identifying risk and undertaking mitigation activities.
Customers / Stakeholders

Proactively engage with Lines of Business, GSD leadership team, Financial Crime Compliance and other stakeholders in Global Functions to ensure as a Bank we meet our timelines for submission of the data being sought by the law enforcement agencies.
Operational Effectiveness & Control

Resolve all identified issues promptly, and escalate concerns as appropriate.
Maintain and observe all HSBC control standards including the timely deployment of Group Audit recommendations to ASP entities and countries
Collate country level LEA related MIS.
Role Context

Management of Regulatory Compliance & Operational Risk

Maintain awareness of operational risk and minimize the likelihood of occurrence including its identification, assessment, mitigation and control, loss identification and reporting in accordance with section B.1.2 of the Group Operations FIM.
Observation of Internal Controls

Maintain and observe HSBC internal control standards, implement and observe Group Compliance Policy, including the timely implementation of recommendations made by internal/external auditors and external regulators. Foster a compliance culture and implement Group Compliance Policy by managing compliance risk in liaison with the Head of Group Compliance, Regional Compliance Officer, Area Compliance Officer or Local Compliance Officer, ensuring adequate compliance resources are in place and training is provided, and optimising relations with regulators.
Adhere to and be able to demonstrate adherence to internal controls. This will be achieved by adherence to all relevant procedures, keeping appropriate records and, where appropriate, by the timely implementation of internal and external audit points, including issues raised by external regulators.
Abide by the Group Compliance and Risk Policies in all respects. The term compliance encompasses all relevant laws, rules and codes with which the business has to