Manager, Data Analytics & Internal Controls
About the Role:
The Manager, Data Analytics and Internal Controls, is a specialist role with two equally weighted and closely connected mandates: delivering trusted, analytics-ready data to the business lines that depend on it, and independently auditing SCU’s internal controls on a quarterly basis against the CUDIC ICR questionnaire framework.
The successful candidate will be analytically rigorous, detail-oriented, and comfortable operating independently at the intersection of data integrity, financial reconciliation, and regulatory compliance. This is not a generalist management role; it is a specialist position requiring both technical data capability and a confident working knowledge of credit union control environments.
Key Responsibilities
Pillar 1 — Sales, Member Engagement & CRM Data
Produce, maintain, and periodically refresh audited datasets for the sales and member engagement team, including clean, verified member lists and segmented profile subsets for upload to CRM and sales engagement platforms.
Monitor and report on individual and organizational sales KPIs, providing senior leadership with reliable performance data related to member acquisition, product penetration, cross‑selling activity, and relationship growth.
Support the design and execution of data‑driven marketing campaigns by supplying structured, policy‑compliant member datasets while ensuring appropriate data handling.
Track system utilization across banking products and service channels to support evidence‑based product decision‑making.
Act as the data liaison between sales, marketing, and IT, translating business requirements into actionable data outputs.
Pillar 2 — Credit & Financial Risk Data
Compile and quality‑assure data inputs for Credit Committee and management reporting packages.
Develop and maintain credit‑risk KPI dashboards covering portfolio concentration, delinquency trends, exposure by segment, and adherence to lending limits.
Perform systematic reconciliation across core banking systems, the General Ledger, and financial statements.
Maintain documented data attestations confirming the accuracy and fitness‑for‑purpose of released reports and datasets.
Pillar 3 — Data Governance & Access Management
Establish and enforce data access controls aligned with SCU’s data classification policy.
Ensure compliance with data handling, privacy, and protection requirements, including oversight of data supplied to analytics tools and authorized third‑party systems.
Maintain a data inventory and classification register in collaboration with IT.
Provide guidance to staff and leaders on appropriate data handling and sharing practices in alignment with PIPEDA.
Pillar 4 — Internal Controls Audit (CUDIC ICR Framework)
Independently complete quarterly internal controls reviews across all six CUDIC ICR modules, reporting findings to the Manager, Risk & Compliance and the Senior Manager, Operations & Finance.
Coordinate the gathering of documentation and evidence while maintaining audit independence.
Prepare structured Internal Controls Reports outlining findings, root causes, remediation actions, and timelines.
Complete and sign required CUDIC attestations in accordance with the Nova Scotia Credit Union Act.
Track remediation commitments and support CUDIC examination readiness.
Compensation & Other Information
This is a full-time position on the leadership team. Remuneration will be paid in accordance with Sydney Credit Union’s Management Salary Structure Level 5:
$77,026.97 - $90,619.96
As with all positions at Sydney Credit Union, this role could be expected to work in any of our locations.
For the full job description please contact:
Dayna Coffin
[email protected]
If this sounds like an opportunity for you and you meet the qualifications, please apply with your resume and cover letter, quoting the competition number: SCU-260510-O by March 18, 2025.
