Manager HR

Manager- Business HR
Department

Corporate Group
Job Description

Position Summary

Position

Manager - Human Resources

Location

Mumbai

Role Summary
• The person will be responsible for providing end to end Business Partnering HR support for designated businesses of CRISIL.
• The person will be completely responsible for the advisory and solutioning across the employee lifecycle in the areas of people management.

Role Details

Strategic Support to Business Stakeholders
• Ensuring focus on multiple stakeholder management and strong connect with the leadership team
• Liaise with business leadership to identify and address talent management issues- both tactical as well as long term
• Attrition management/Retention - exit chats, analysis of reasons of exit, initiating changes/ suggesting modifications needed in the laid down processes, timely RAG analysis

Employee connects:
• Partner in driving employee engagement programs through proactive and structured interventions
• Post-onboarding connects (Weekly) followed by business level orientation session. Owning up 3 monthly and 6 monthly connects with new joiners’ with regular feedback and buddy process
• On-going people connect - Regular touch base with individuals and teams across departments, and, with the leadership up to Manager Level via formal/ informal catch ups.
• Retention/Exit conversations, analyse the reason for exit and close loop with leadership and managers – in case retention is feasible/ not feasible
• Ensuring quality and regular execution intra division communication platforms via regular town halls (quarterly) and AD/D/SD connect meetings as agreed upon with the BU head
• Handle grievances and concerns with empathy and bring them to closure. Escalate issues to proper authority as when the need arises, with due attention to timeliness, sensitivity and confidentiality
• Keeps a proactive check on the general employee well-being engagement levels and intervene actively when necessary
• Ensuring structured documentation of employee/ leadership catch up session - one on one or team interactions, for ease of follow through and tracking

Engagement and Retention
• Driving employee engagement initiatives across locations for the entire business unit based on the deep dive/analysis of VIBE survey results done each year, floor feedback, leadership connect, active employee conversations, exit conversations, new interventions in conjunction with business
• Driving quarterly/monthly employee engagement / team effectiveness platforms
• Run the Fun/wellness/well-being calendar for the business, in partnership with business
• Detailed exit chats/ stay interviews to assess changes needed in internal processes/ policies/ interventions/ cultural assimilation/ benefits/ managerial effectiveness.

HR Processes
• Managing R&R, PMP (goal setting, mid-year and annual assessment), talent management and new employee induction and orientation for business in partnership with the CoEs in HR
• Partner with the Learning team to finalise a learning calendar for the business and ensure timely roll out, as well as customization basis business needs and requirements; Ensuring managerial impact and effectiveness is a key agenda for all people managers
• Partner with the people managers to address performance gaps and facilitates discussions/processes to assess appropriate action
• Guide line managers on all aspects of performance management including feedback and performance coaching

Data and Analytics
• Ensuring timely updates, MISs to Ds/SDs, BU heads in conjunction with the BHR Leads
• Sharing the HR trends intelligence for people review meetings and support with inferences that help make people decisions
• RAG analysis for teams with above permissible attrition rate including analysis and suggestions on next steps

Essential Qualification

Professionally qualified (MBA / PGDBA – HR/General management )

Experience
• 6+ years experience in a business HR role
• Experience in working with leaders / cross functional teams / multiple stakeholders

Skills
• Strong Business Communication and presentation skills with the ability to influence and convince stakeholders by objectively presenting challenging views
• Strong relationship building and negotiation skills
• Able to prioritize in complex, fast-paced environment
• Ability to effectively set expectations
• Proficient in handling employee issues with sensitivity, objectivity and empathy
• Proficient in data analytics, process orientations exception handling
• Team Player with the ability to network collaborate with diverse teams across locations

Open Positions

1
Mandatory Skills

HR Analytics, Business Partnering, Retention Strategies, Performance Management System, Succession Planning, HR Strategy, Workforce Planning
Education Qualification

MBA
Experience

5 to 8 Years

More about this Manager HR job

CRISIL Ltd is aggressively hiring for the job profile of Manager HR at undefined in null locality. Kindly go through the FAQs below to get all answers related to the given job.

1. How much salary can I expect?

Ans. You can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.

2. What is the eligibility criteria to apply for this job?

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3. Is there any specific skill required for this job?

Ans. The candidate should have undefined skills and sound communication skills for this job.

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