Manager, Lean Process Improvement

Job Number:
J0425-035+
Job Title:
Manager, Lean Process Improvement
Job Type:
Permanent Full Time
Job Category:
Management
# of Open Positions:
1
Department:
Lean Process Improvement
Union Group:
Non-Union
Date Posted:
May 1, 2025
Closing Date:
May 8, 2025
Salary:
$103,252.50 - $115,732.50/Year
Job Level:
3
Hours/week:
37.5
Shift(s):
Monday to Friday, Days
FTE:
1
Site:
Main Hospital
Travel Required:
Some
Internal ID:
N-25-25


Reporting to the Chief Executive Officer, the Manager of Lean Process Improvement is responsible to guide and facilitate teams using Lean methodology. The Manager is responsible for training and coaching in Lean management, communication, project coordination, documentation and ensuring the adoption and implementation of the Pembroke Regional Hospital Lean Management System. The incumbent embodies the Lean ideology by actively and continually seeking opportunities for continuous improvement.

Pembroke Regional Hospital serves the diverse health care needs of residents of Pembroke and the surrounding communities. In accordance with our mission, vision and values, and following catholic tradition we strive to provide safe, quality care in a compassionate and caring setting. We respect the rights of our patients to be treated with dignity and respect, and believe that patients are an integral part of the health care team. As leaders in health care delivery, we are committed to lifelong learning, continuous improvement, and healthy living.

REQUIREMENTS:
Minimum of a four (4) year degree in a relevant field
Minimum of three (3) years experience managing Continuous Improvement Project portfolios, leading team training and providing focused mentoring and coaching, including experience in the healthcare sector
Professional development in project management and/or quality improvement methodology
Lean training and/or certification an asset
Demonstrated mastery and application of Lean principles
Strong fundamentals in project management
Experience with leading groups through improvement processes
Ability to communicate effectively with internal and external customers
Experience developing training curricula and associated training materials using the principles of adult education
Exceptional computer proficiency including use of Microsoft Office, Visio, Microsoft Project or other value stream mapping computer tools
Knowledge of applicable legislation including the Occupation Health and Safety Act and the Public Hospitals Act
Bilingualism is an asset
Embodies the LEAN ideology by actively and continually seeking opportunities for continuous improvement
Must have demonstrated ability to meet the attendance standards of the Hospital
RESPONSIBILITIES INCLUDE:
Provide expert advice and guidance to management, staff and stakeholders on continuous quality improvement initiatives that enhance quality of care, patient experience and outcomes.
Promote and lead quality improvement initiatives using Lean Methodology to identify, improve and sustain high-quality healthcare practices.
Apply analytical and quantitative methods to monitor and evaluate healthcare performance, identifying opportunities for ongoing improvement in clinical and operational outcomes
Define and track quality metrics that reflect patient experience and outcomes and healthcare delivery efficiency.
Collaborate effectively with multidisciplinary teams to streamline and standardize processes, reduce variability and increase value for patients.
Serve as a change agent by engaging with leadership and frontline staff to adopt and sustain quality improvement practices that support a culture of excellence and patient-centered care.
Use analytical and quantitative methods to assess, design and implement process optimization opportunities to better connect, streamline and simplify cross-functional operations.
Champions a patient-focused culture to deepen client relationships and leverage broader relationships, systems and knowledge, in supporting team objectives and personal development
Other duties as assigned

Pembroke Regional Hospital values diversity and is an equal opportunity employer. We offer an inclusive work environment and encourage applications from all qualified individuals. If you require accommodation during the recruitment process, please contact Human Resources at humanresources@prh.email. We thank all candidates for their interests; however, only those selected for an interview will be contacted. This position, if unionized, and any appointments are subject to the terms and conditions of the Union group's Collective Agreement

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