Manager, P&C Change Management

Seeing beyond numbers™

At Laurentian Bank, we believe we can change banking for the better. Founded in Montreal in 1846, Laurentian Bank helps families, businesses and communities thrive. Today, we have over 2,800 employees working together as One Team, to provide a broad range of financial services and advice-based solutions for customers across Canada and the United States. We drive results by placing our customers first, making the better choice, acting courageously, and believing everyone belongs.

This role sits within Laurentian Bank.

The incumbent will supervise and coordinate the activities of the SAP/SAE change management team, ensuring their professional development and the achievement of shared objectives. They will be tasked with orchestrating the implementation of strategic and organizational initiatives within the Personal & Commercial Banking business line. Additionally, they will actively contribute to the development of change management strategies and the deployment and execution of strategic initiatives, ensuring alignment with the organization's strategic priorities.

Responsibilities

Supervises and coordinates the activities of the team of senior advisors and analysts, ensuring their professional development and the achievement of common goals.
Plays a key role with business line managers by providing advice and recommendations to align projects with organizational objectives and facilitate decision-making
Establishes the action plans required for the delivery of strategic and tactical business line projects.
Participates in the management of initiatives and organizational changes for the business line, mainly in the areas of processes, internal communications, systems, regulatory updates, payment systems, etc.
Ensures the continuous execution and evolution of projects, coordinates timelines, and keeps stakeholders informed of initiative progress.
Collaborates with corporate, IT, and business sector stakeholders throughout the duration of projects.
Documents project scope, objectives, stakeholder business needs, impacts, risks, interdependencies with other projects, and the added value for the organization.
Keeps knowledge up to date on current legislation, policies, programs, and procedures of the Bank.
Qualifications
University education in a relevant field and 7 years of experience, including 5 years in banking operations and management.
Strong knowledge of retail or commercial banking services.
Good understanding of the Canadian banking regulatory environment.
Experience managing projects or initiatives at an executive level.
Bilingual*, both spoken and written (French and English).
Proficient in Microsoft Office Suite: Excel, Visio, PowerPoint, Word, and MS Project.
Knowledge of Confluence and Jira is an asset.
Professional working proficiency in French and English languages required as position involves frequent written and oral communication on complex matters with internal and external parties in both languages
What Laurentian Bank has to offer you

The total compensation offered by Laurentian Bank encompasses a comprehensive range of benefits, highlighting our commitment to the well-being and success of our employees.
Here are some of the key points of our offering:
The actual annual base salary offered will take into account internal equity, skills, and experience among other factors.
Total compensation: Earn a comprehensive compensation package that includes annual reviews and performance-based bonuses.
Work model: We prioritize a hybrid work model based on business needs.
Stock purchase plan: Become not just an employee, but a Laurentian Bank shareholder. Employer matching takes your investment even further.
Time off: In addition to paid vacation, we provide floating days and leave options to accommodate the diverse needs of our employees. Plus, as an extra perk, you also get a paid day off to celebrate your birthday.
Health and wellness: Take care of your health and well-being with access to healthcare professionals, our Employee and Family Assistance Program (EFAP), and a Stress Management and Well-Being Program.
Group insurance and pension: We offer a competitive insurance program based on your family’s needs and a defined contribution pension plan to help prepare for your future.
Financial benefits: As a Laurentian Bank employee, you’re also the best ambassador for our products and services. Take advantage of employee-only offers on a wide range of products. Enjoy exclusive deals and preferred rates on products and services including insurance, hotels, train tickets, spas and many more.

We are committed to creating a fulfilling professional environment where your skills are valued, and your well-being is a priority. Join us for a rewarding career at Laurentian Bank.
Inclusion and Accessibility

At Laurentian Bank, we believe everyone belongs. We are committed to fostering an inclusive work environment that reflects the diversity of our customers and our communities and where everyone feels like they belong and can thrive. To this end, we encourage applications from individuals from equity-deserving groups, including Indigenous persons, racialized and persons with disabilities, marginalized genders and the 2SLGBTQIA+ community.

We strive to offer a flexible and accessible work experience that is inclusive of everyone. If at any time you need an accommodation, please let us know.

PIPEDA

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