Manager Retail |amp| Franchise

Purpose/Mission

This role is responsible to meet or exceed Retail Sales, KPIs, Comp Growth against planned Budgets for both Company Own Stores and Franchisee run Mono brand Stores. This person will also be responsible to drive commercial success, to strengthen retail execution in the assigned stores and to drive partner’s profitability.

Key Responsibilities
• To ensure proper execution of established policies, procedure, initiatives and directives regarding store operation, visual merchandizing, staff training and in-store marketing store activation
• Manage store P&L and drive profitability for own stores and partner through retail excellence.
• To support front Retail forces via Store operation excellence programs to ensure increasing stores’ productivity and profitability
• To ensure all stores comply Global VM standard and guideline
• Identify and communicate Market needs and best practices
• To drive the DTC OPS MANAGERS to visit Own & Franchise stores and to ensure productivity, Retail KPIs, VM, Re-order enforcement, etc.
• To provide realistic plans and forecasts on store performances
• Retail Sales, KPIs, Comp Growth of the Cluster against planned Budgets of Franchisee run Mono brand stores
• Store Operations Excellence: Store Audits
• Managing staff motivation/incentives and productivity (Comp growth in staff productivity - avg sales / month/year)
• Engagement of store team and developing Retail mindset of the Franchisee Partners
• Driving best practices into the stores in coordination with VM/Merchandising and the COE teams
• Closely liaison with the training team to deliver world class service experience in the stores responsible

Franchise KAM
• To ensure recommended buy plan for assigned partners is met as per budgets.
• Ensure execution of the pre orders is done as per plan.
• To drive Franchisee Performance by setting objectives, strategies, tactics, allocate resources and ensure translation into action plans respecting the framework set by the customer portfolio strategies