Manager - Worker Oriented Clinical Program

Description

Through its core values of Courage, Respect and Excellence, CAMH is implementing its Strategic Plan: Connected CAMH, to transform lives, ignite innovation and discovery, revolutionize education and drive social change. CAMH is more than a hospital, it is a cause. CAMH is on a mission to change the way society thinks about and responds to mental illness. They aim to eliminate prejudice and discrimination and shape a world where mental illness is central to our healthcare system – a world where Mental Health is Health.

To learn more about CAMH, please visit their website at: www.camh.ca.

To view our Land Acknowledgment, please click here.

The Worker Oriented Clinical Program is seeking a full-time, permanent Manager to lead the Work, Stress and Health (WSH) Program and the Back on Track (BoT) Program. This is an exciting opportunity to lead a critical services that support psychological health and recovery at the level of the individual and societally.

The WSH Program offers unique assessment and treatment services for individuals with psychological injuries, primarily funded by third-party payers such as the Workplace Safety Insurance Board (WSIB)

The Back on Track Program provides educational services for individuals with impaired driving offences in Ontario. Both are revenue-generating programs with a mandate for active business development.

This is an exciting leadership opportunity to oversee essential clinical service delivery that impacts both individual well-being and societal health, while ensuring operational and strategic excellence.

Position Overview

Reporting to the Clinical Director, Worker Oriented Clinical Program, the Manager will be responsible for overseeing the operational, clinical, and strategic management of all contracted services, including WSIB-funded programs and others.

This includes:

Supervising an interprofessional team (e.g., psychologists, occupational therapists, and administrative staff), collaborating with physicians to complete third party assessments and treatment
Managing and optimizing budgets, process, schedules and referral flows
Driving quality improvement in clinical, business and research initiatives
Supporting a psychologically safe and equity-informed working, learning and therapeutic environment
Leading change management strategies and fostering program growth
Key Responsibilities

Lead and coordinate the activities of a cross-functional interprofessional team
Work closely with the Medical Head and other leaders within and relevant to the WSH Program to uphold the highest standards of care and performance.
Recruit, train, develop, and manage staff; oversee effective workforce planning and scheduling
Optimize resource use and streamline service delivery operations
Ensure full compliance with all contractual, legal, and regulatory obligations
Oversee service administration and business office functions
Manage financial planning, budgeting, monitoring, and reporting
Collaborate with internal and external stakeholders to maintain and grow program partnerships
Drive continuous quality improvement in clinical and business processes and monitor clinical outcomes
Foster alignment with CAMH’s Strategic Plan
Ensure adherence to all CAMH policies, procedures, and safety protocols
Act as an ambassador for the program internally and externally; provide timely, professional, and accurate responses to clinical, administrative and business issues as they arise, in line with the collective agreement and other contracts affecting services

Job Requirements

A minimum of a Master’s degree in a health-related discipline required; attainment of an MBA or MHA is an asset
Registration and good standing with a relevant regulatory college (e.g., Occupational Therapy, Psychology)
Minimum three (3) years of progressive leadership experience
Experience in mental health and addictions is essential; specific experience in trauma treatment delivery is considered an asset
Experience with third-party clinical service delivery is a strong asset
Demonstrated expertise in change management and strategic leadership
Strong interpersonal, written and verbal communication, negotiation, and relationship-building skills
Technologically proficient, including Microsoft Office (Word, Excel, PowerPoint)
Bilingualism (English/French) is considered an asset
Please note: This position is not part of any bargaining unit.

Salary: Competitive salary and comprehensive benefits package.