Managing Director| Americas

Leading the pursuit of new opportunities that will contribute to business growth. Identifying new business opportunities and opportunities within existing accounts, driving lead generation through active networking, and leading new business pitches with winning approaches.
Aligning reputation strategy into business strategy and advice on high-stakes moments, integrating reputation into risk decision-making and reporting, and setting the agency up for success.
Working with the Operations and Finance teams to make financial decision-making analysis/tools/forecasts to support strategic plans, working capital management, and cost reduction initiatives to align resources with regional and global strategies.
Analyzing the region’s financial position, including root causes of gaps between goals and performance, and developing recommendations with the Finance team for immediate and long-term financial management practices.
Assuming responsibility for the region’s profit and loss.
Directing and monitoring staff in the examination of budget expenditure requests and allocation requests.
Proactively developing new ways to expand Wachsman’s offerings.
Proactively identifying and building relationships with external leaders and influencers in various fields to drive business growth and enhance client engagement.
Client Service:

Support the retention and growth of clients by building strong, long-term relationships, taking the lead on client retention, and continuously adding value while shaping the organic growth of client accounts.

Anticipate and plan for future impact/opportunities through deep knowledge of the client’s key business drivers, issues, and competitors, with the ability to influence client direction.
Serving as a trusted adviser, providing new thinking/strategic insight to clients and across the consultancy, and communicating effectively with a strong personal presence and impact.
Overseeing the full project life cycle of client accounts, with an emphasis on scope development, account resourcing, strategy, and implementation.
Developing comprehensive communications solutions to address issues on behalf of clients. Providing counsel and strategic guidance for branding, reputation management, and crisis communications.
Managing and responding to challenging technical inquiries from clients, new businesses, and external organizations effectively.
Leveraging the internal and external expertise of others to advise confidently and authoritatively on client opportunities.
Maintaining a thorough understanding of the dynamics and workings of the agency’s process as it relates to the client’s business.
Skills & Requirements:

Minimum 15 years of relevant experience conducting media relations, strategy, resourcing, account management, and business development at increasing levels of responsibility.
PR agency experience is required, along with agency P&L management.
Bachelor’s degree.
Experience working with clients in financial technology, B2B technology, or similar industries.
Experience leading client accounts, from strategy development to implementation.
Demonstrated ability to organically grow client accounts along with identifying new business opportunities.
Excellent interpersonal skills: developing client rapport and building and maintaining strong working relationships.
Exceptional communicator; clearly defining roles and responsibilities on each account, setting and managing expectations for clients and account leads.
Experience building and managing high-performing account teams, ensuring work is delegated to the appropriate level of experience within the team structure.
Demonstrated ability to mentor and lead high-performing team members of every level, supporting them in professional development and career progression.
Aptitude for thinking creatively and sharing effective, creative ideas with clients.
Excellent knowledge of the media landscape. Must be able to understand the technology and business media landscape inside and out.
Professional, client-ready demeanor and presence in all communications and interactions (video, email/slack, in-person when applicable).
Strong strategic-thinking skills; demonstrated ability to handle and tactfully manage stressful situations.
Demonstrates strong decision-making abilities and accountability.
Displays integrity and sound judgment when working with colleagues and clients.
Proactive problem-solving & solutions-oriented in internal and external matters.
Exceptional work ethic and motivation to excel in a fast-paced environment.
Ability to maintain high social, organizational, and professional standards in job-related activities.
Experience working within the blockchain industry is a plus.
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Seniority level
Executive
Employment type
Full-time
Job function
Business Development and Sales
Industries
Public Relations and Communications Services

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