Manual Testing | Health |amp| Welfare Domain

• Work in a team or individually (as required) to assist in smooth integration/transition of processes.
• Considered subject matter experts in their chosen field.
• Should have Module lead level expertise in Health Benefits functionality testing.
• Participates with industry groups, stays current with technology and industry trends, disseminates knowledge to team members, forms best practices
• Strong understanding of development and test cycle, Agile concepts, and problem-solving skills.
• Should have expertise in planning, managing & executing test plans for any application.
• Execute all levels of testing (Smoke, Sanity, System, Integration, and Regression)
• Suggest and Implement ideas of process improvements/automation.
• Support process SLA’s and adherence to defined workflow.
• Assist others in estimating task effort and dependencies, responsible for team commitments within projects Diagnose, isolate, and implement remedies for system failures caused by errors in software code Coach & Mentor other team members
• Ensure effective peer review of tasks from peers.

Additional Job Description
• Bachelors/Engineering Degree in Computer Science or related field
• A minimum of 6 to + years of experience in software testing (Manual Testing)
• Analytical, independent, inquisitive, detail-oriented & Initiative driving
• Deep understanding of SDLC, STLC, Implementation process, and process model
• SME-level expertise on the US/Canada HW Benefits Administration domain
• Strong Carriers (Files), Web, and Communications Testing experience for US/Canada HW Benefits clients.
• Considered subject matter experts in their chosen field
• Should have Module lead level expertise in Health Benefits functionality testing
• Sound knowledge of SQL. Hands-on experience with MS Excel
• Effective business communication skills (oral and written).

EEO Statement

At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.