Marketing Manager

Communications team, part of the Customer Marketing Chapter Area, following internal movement.

Lead campaign strategy and messaging at key customer moments to build trust, show care, and support through challenge.

You’ll deliver and optimise data-driven contact strategies and on-brand Compliance Communications that meet obligations and build trust.

Working in a marketing centre of excellence, you’ll collaborate across KYC squads, our internal creative agency, Campaign Delivery, Business Banking, and Risk & Compliance—using world-class tech to create hyper-personalised communications.

You’ll ensure all Compliance Communications align to priorities, meet deadlines, follow processes, and deliver results.

See yourself in our team

The RBS Marketing Team leads Retail Bank marketing, meeting customer needs and compliance obligations through high-impact, customer-centric initiatives.