Marketplace Executive |Female Only|

Job Role :

We are currently hiring an Ecommerce - Marketplace Executive who will be responsible for managing the platforms and global marketplaces and ensuring achievement of annual targets in terms of revenue and operating expenses.

Roles and Responsibilities:

Manage and create product listings, order fulfillment, inventory, price, queries advertisements on e-commerce platform.
Listing products on the marketplaces and ensuring they are well represented there.
Managing Returns and order cancellations with proper tracking.
Handling customer support via phone, email and chat, if required.
Improve and increase the online traffic through various digital media platforms, as necessary.
Able to resolve online technical issue
Create Campaigns to ensure increase in sales.
Maintain good ROI on the spend.
Single-Point-of-Contact for all Platforms.
Implement marketing strategies, promotional campaigns and activities to drive sales within given guidelines.
Prepare sales forecast and own the sales targets
Ensuring brand guidelines are maintained
Improvise or develop internal SOPs to meet marketplace compliance requirements
Inventory management & inventory forecasting
Resolve any escalations and challenges with the marketplace
Liaise with finance team and reconcile payments
Review processes and procedures followed and make recommendations based on learnings
Responsible for managing & growing the eCommerce marketplace business.
Open up new third-party eCommerce platforms by listing relevant categories & products.
Build on the existing business by adding new categories and product portfolio listings on the marketplaces.
Work closely with team to build the brand on e-comm platforms.
Product Portfolio management – Assist the team with product sales and category performance inputs to optimize the product portfolio from time to time.
Oversee the day-to-day marketplace eCommerce operations, customer service, updates, post listings, promotions, merchandising, maintenance and performance.
Stay up-to-date with the promotional calendars and plans of eCommerce platforms.
Gather intelligence from eCommerce platforms to further strengthen the brand’s offering.
Key Requirements:

A degree in Marketing, Business Administration, or a related field is required.
Required Experience - Fresher to 1 yr
Previous experience in a digital marketing role is advantageous.
Must possess a self-motivated attitude and be capable of handling several projects in a dynamic work environment.
Demonstrates meticulous attention to detail and proven ability to juggle multiple priorities at once.
Exhibits both creativity and strategic thinking with a strong focus on customer needs.
Excellent interpersonal and communication skills are essential, along with the ability to build strong relationships with various stakeholders.
Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹18,000.00 per month

Benefits:

Health insurance
Provident Fund
Schedule:

Day shift
Ability to commute/relocate:

Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):

What is your Expected CTC ?
Education:

Master's (Preferred)
Experience:

Market place: 1 year (Required)
Cataloging and Campaigns: 1 year (Required)
Work Location: In person