Mediator (Employment) Auckland, Manukau or Hamilton

Full job description
Discover a career with purpose at MBIE


Discover a career with purpose at MBIE
Discover a career with purpose at MBIE
Salary Range $+6,000 - $121,000
Fixed Term or Secondment up to December 2026
Auckland, Manukau or Hamilton
Tenei turanga - About the Role:

Mediators play a critical role under the Employment Relations Act - from assisting in the development of good employment relationships; to facilitating and supporting employment bargaining and and helping resolve employment relationship problems.


As a Mediator within the Employment Mediation Service, you'll help people in employment related disputes to achieve resolution. In rare circumstances you may be called upon to make decisions that are final and binding.


With high demand mediation services, you will enjoy a dynamic and often fast paced environment. You'll use a range of approaches in your practice to meet our client's service needs. This will include in-person, videoconference, shuttle, or telephone services.


You will be part of our fantastic, diverse and dynamic team across Aotearoa - with Early Resolution Facilitators, Case Managers and Mediators. You will have an extensive peer group of like-minded professionals. You will have access to professional development and opportunities for career progression. This can be through on the job development, as well as through our professional development programme.

We are currently experiencing a significant demand for our dispute resolution services. To address this demand and manage a backlog of applications, we are seeking a dedicated professional to join our team on a fixed-term basis for up to December 2026.

You will occasionally travel to other locations within your region to meet our client's needs.

Nga pukenga me nga wheako e hiahiatia ana - Skills and Experience Required
An understanding of the drivers of conflict, disputes, and relationship issues
Previous experience as a mediator or similar an advantage
An understanding of workplace and employment relations
Experience with collective and interest-based bargaining an advantage
Ability to work confidentially and professionally within emotionally charged environments
Experience working with Maori, Pasifika and other peoples and cultures an advantage
Knowledge of New Zealand law and employment law in particular
Ability to earn the confidence and respect of employers, employees, unions, practitioners and other stakeholders
Ability to work effectively using a range of different mediation methods (in-person, videoconference, shuttle or telephone as required)
Able to constructively contribute to the objectives of the Employment Relations Act
Accreditation from a dispute resolution professional body (either AMINZ or Resolution Institute) or willingness to complete this qualification
Driver's licence and ability to travel when required(when required)
Etahi korero mo MBIE - About MBIE:
MBIE's goal is to create a resilient and high-performing economy that delivers real and ongoing quality of life for all New Zealanders.

We do this by working with others to create an environment that supports businesses to be more productive and internationally competitive, enables all New Zealanders to participate in the economy through improved job opportunities and by working to ensure quality housing is more affordable.

People are at the heart of our mahi, our way of working is guided by our values which shape our behaviours.

Mahi Tahi - Better Together
Maia - Bold and brave
Pae Kahurangi - Build our Future
Pono Me Te Tika - Own It
Our aspirations are echoed in our Maori identity - Hikina Whakatutuki - which broadly means `lifting to make successful'.

MBIE recognises the partnership founded under Te Tiriti o Waitangi between Maori and the Crown and is committed to giving effect to Te Tiriti o Waitangi. We will do this through enduring, meaningful and effective partnerships with iwi, Maori, other Maori groups/organisations and the Crown, as this is critical to enable economic and social development, both for Maori and for wider Aotearoa New Zealand. We are committed to continuing to partner with iwi in order to find new sustainable solutions to address long standing systemic and cross-cutting issues facing Maori and wider Aotearoa New Zealand and we are also committed to identifying opportunities for iwi to lead and creating an enabling environment for iwi to leverage these opportunities.

E mohio ana a Hikina Whakatutuki i puea ake te kotuinga I waenganui i a ngai Maori me te Karauna i Te Tiriti o Waitangi, a, kei te whai ia ki te whakau ake i Te Tiriti o Waitangi. Ma te whai kiko o nga kotuinga ahungaroa o ngai wi, o ngai Maori, me etahi atu ropu Maori ki te Karauna, katutuki tenei. He ahuatanga nui tenei e ahei ai nga mahi whanaketanga a-ohanga, a-papori hoki ki a ngai Maori me Aotearoa whanui. E whai tonu ana matou ki te kotui atu ki nga iwi mo te rapu huarahi hou ki te whakaara i nga kaupapakua roa nei e tami ana i a ngai Maori me Aotearoa whanui, a, e whai ana hoki ki te tautohu i nga aheinga kokiritanga ma nga iwi, me te tautoko i nga iwi kia whai mana ake ai enei aheinga.

Me pehea te tono - How to Apply:

Click here to view a position description. All applications must be submitted via our online process and include a Cover Letter and CV outlining your interest and suitability for the role.

Email Matt Guy at matt.guy@mbie.govt.nz quoting ref MBIE/173+1 if you have any further questions.

Applications close on 3rd of June 2025

MBIE's Career site will be unavailable from 0+:00 am to 13:00pm on Saturday, 24 May, for scheduled maintenance.

 
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