Medical Assistant

His Health is a fully online, veteran-owned men's health clinic dedicated to providing high-quality care for conditions like erectile dysfunction, low testosterone, weight management, hair loss, and more. Our team is committed to offering confidential, patient-centered care through cutting-edge telemedicine. Join us in revolutionizing men's healthcare by offering accessible, discreet, and personalized treatment options.

Job Summary:

We are seeking a dedicated Medical Assistant to join our telehealth team. This role will focus on supporting physicians and healthcare providers with patient management and administrative tasks. The ideal candidate is organized, tech-savvy, and comfortable working in a remote healthcare setting. You will play a key role in ensuring smooth virtual visits, maintaining patient records, and delivering excellent patient care.

Key Responsibilities:
• Assist physicians during virtual consultations by preparing patient information and providing clinical support.
• Schedule and confirm virtual appointments for patients.
• Collect and update patient information such as medical history, vital signs (as applicable), and medication lists.
• Assist with managing prescriptions, refills, and patient medication inquiries.
• Coordinate lab orders and ensure timely follow-up on lab results.
• Document patient interactions and update electronic health records (EHR) in compliance with HIPAA.
• Handle patient inquiries via phone, email, or telehealth platform, providing excellent customer service and ensuring patient confidentiality.
• Help manage telehealth platform issues by providing technical support to patients when needed.
• Provide education and information to patients on treatment plans, medications, and men's health topics.
• Support the healthcare team with additional administrative tasks as required.

Qualifications:
• Education:
• High school diploma or equivalent required.
• Completion of an accredited Medical Assistant program is preferred.
• Certifications:
• Certified Medical Assistant (CMA), Registered Medical Assistant (RMA), or similar certification is a plus.
• CPR and First Aid certifications are a plus.
• Experience:
• Previous experience in a medical assistant role, especially in a virtual or telehealth setting, is preferred.
• Experience with men's health, including conditions such as erectile dysfunction, low testosterone, or weight management, is a plus.
• Skills:
• Strong organizational skills and attention to detail.
• Proficiency in using telemedicine platforms and electronic health records (EHR), preferably Eclinical Works.
• Excellent communication skills, both written and verbal.
• Ability to multitask in a remote setting and work independently.
• Compassionate approach to patient care with a focus on confidentiality and professionalism.

Benefits:
• Competitive salary based on experience.
• Opportunity to be part of an innovative and growing healthcare company.
• Professional development and training in telehealth and men’s health.
• Access to a supportive team of healthcare providers and administrators.

How to Apply:

If you’re passionate about providing excellent patient care and want to help improve the lives of men across the country through telehealth, we’d love to hear from you! Please submit your resume and a brief cover letter outlining your qualifications and experience to DrFullerton@HisHealth.com.

His Health, Inc. is an equal opportunity employer and encourages applications from candidates of diverse backgrounds.

Job Types: Full-time, Part-time

Pay: $20.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:
• Monday to Friday
• Weekends as needed

License/Certification:
• Certified Medical Assistant (Required)

Ability to Commute:
• Honolulu, HI +6813 (Required)

Ability to Relocate:
• Honolulu, HI +6813: Relocate before starting work (Required)

Work Location: In person