Medical Receptionist

Location
Bella Vista NSW 2153
 
Full job description
Job Opportunity: Full-Time Medical Receptionist at PainMed

Location: Norwest (Primary Location) – with travel to Blacktown and Westmead as required
Hours: Monday to Friday

At PainMed, we are a dedicated specialist pain management centre, committed to providing expert, compassionate care to patients living with chronic and complex pain conditions. We’re currently seeking an enthusiastic and professional Medical Receptionist to join our growing team.

This is a full-time position based primarily at our Norwest clinic, with travel required to our Blacktown and Westmead locations as needed.

As the first point of contact for our patients, you will play a key role in creating a welcoming and supportive environment. You’ll assist in the daily administrative operations of the clinic and work closely with our specialist medical team to deliver a smooth and efficient patient experience.

Key Responsibilities

Greet and assist patients, visitors, and staff in a warm and professional manner
Answer and manage incoming calls, messages, and patient enquiries
Schedule and coordinate appointments efficiently
Maintain accurate and confidential patient records
Process payments, Medicare, and private health fund claims
Liaise with external third parties (e.g. referring doctors, insurers, allied health providers)
Provide administrative support to clinicians and practice managers
Travel to other PainMed clinic locations (Blacktown, Westmead) as required
What We’re Looking For:

Experience in a medical reception or healthcare admin role (preferred)
Excellent communication, customer service, and interpersonal skills
High attention to detail with strong organisational and time management abilities
Ability to work both independently and as part of a team
Professional, proactive, and patient-focused attitude
Current driver’s licence and reliable transport (desirable )
Qualifications:

Certificate III or IV in Medical Administration (advantageous)
Current Working with Children Check
What We Offer:

A positive, inclusive, and supportive workplace culture
Exposure to a specialist medical environment and expert team
Professional development opportunities
Competitive salary and consistent full-time hours
The chance to make a meaningful impact in patients’ healthcare journeys
Job Types: Full-time, Contract

Pay: From $24.95 per hour

Expected hours: 38 per week

Schedule:

8 hour shift
Fixed shift
No weekends
Work Authorisation:

Australia (Required)
Work Location: In person