Medical Records Officer

Job Description

Medical Records Officer

Cromwell Hospital, Kensington, London, SW5 0TU

Permanent

£24,823 + Excellent benefits

37.5 hours a week Monday to Friday. Varying shift pattern on a rotational basis – Working 08am – 4pm or 12pm – 8pm

We make health happen

Working in our UK support functions you’ll play a key part in helping our customer facing colleagues deliver exceptional standards of customer service and patient care. No matter your role, you’ll have an opportunity to do work that matters. Making a difference to the lives of our customers each and every day.

Role Overview

We are recruiting for a Medical Records Officer to provide an efficient service for the Cromwell Hospital and all medical users. You shall report and liaise closely with the Senior Medical Records Officer on a daily basis to promote a highly proficient system.

You’ll Help Us Make Health Happen By
• Locate, prepare and distribute medical records to Outpatients, Admissions and other departments within the hospital, while maintaining an accurate tracer card system.
• Retrieve and modify patient details from the hospital computer. File and retrieve all case notes, pathology results and any other relevant documentation to maintain an up-to-date filing system.
• Adhere to and complete procedures relating to the secondary storage, retention and archiving of medical records on the scanning systems in use within the department.
• Deal with all telephone calls and enquiries in a courteous, efficient and professional manner.
• Maintain patient confidentiality at all times and display an understanding of the implication of the Data Protection Act and the Access to Medical Records Policy for the release of information.
• Prepare and complete all the necessary Medical Record reception duties in O.P.D. and compile daily statistics and maintain departmental registers.

Key Skills / Qualifications Needed For This Role
• Good standard of education and I.T. literacy.
• Experience within filing and records knowledge
• Experience within administration
• Good organisational skills
• Excellent telephone manner and communication skills.

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:
• Equivalent to 25 days holiday per year, increasing through length of service, with option to buy or sell
• Bupa health insurance as a benefit in kind
• An enhanced pension plan and life insurance
• Annual Health Services Bonus Scheme
• Support with travel costs via a season ticket loan or cycle2work
• Various other benefits and online discounts

Why Bupa?

We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

At Bupa we strive to ensure all our of customers, patients and staff are safe. All employees have a duty to ensure that safeguarding children, young people and adults at risk is prioritised and acted on appropriately

Time Type

Full time

Job Area

Administration

Locations:

Cromwell Hospital London