Meeting |amp| Events Executive

Pullman Quay Grand Sydney Harbour is the embodiment of chic style and sophistication. Perfectly located in Circular Quay, just steps away from the iconic Sydney Opera House, our luxurious 5-star hotel offers apartment-style suites with breathtaking views of the Sydney Harbour Bridge. Our hotel also features HYDE Hacienda Sydney Bar and Q Dining Restaurant, where culinary excellence meets a love for food and beverages.

Job Description

The Role

We are seeking a proactive and detail-oriented Meetings & Events Executive to support our Meetings & Events Manager in delivering exceptional experiences. Reporting to the Meetings & Events Manager, you will play a key role in managing the end-to-end process for events, including weddings and social gatherings. From compiling event orders to onsite coordination and post-event follow-up, you’ll ensure every detail is meticulously managed to create memorable events.

Key Responsibilities

Event Coordination: Assist the Meetings & Events Manager in preparing and following up on meetings and event proposals, ensuring all details such as venue, function, menu, and accommodation are covered.
Quotation Assistance: Work with the Meetings & Events Manager to develop comprehensive quotations for meetings, including venue and function costs, and liaise with clients throughout the process.
Event Management: Oversee the complete organisation of events from confirmation to post-event follow-up, ensuring high levels of client satisfaction.
Onsite Management: Co-ordinate and host on-site familiarisation tours and site inspections for potential clients, including follow-up communication.
Meetings Participation: Actively participate in weekly Meetings & Events Order meetings and sales meetings, while respecting confidentiality.
Loyalty Programs: Maximise the use of Accor’s loyalty programs, including Accor Live Limitless and ALL Meeting Planner, to drive business performance.
Event Setup & Support: Provide hands-on assistance with setting up, servicing, and packing down events to ensure smooth operations.
Liaison with Departments: Coordinate with hotel departments, such as Food & Beverage and Maintenance, to ensure all preparations are completed and guest needs are prioritised.
Weddings & Social Events: Support the planning and execution of weddings and social events in collaboration with the Meetings & Events Manager.
Teamwork & Flexibility: Be flexible with your working hours to meet business needs and provide assistance wherever required, ensuring the success of every event.
Additional Duties: Assist in managing food and beverage services within conferencing and outside catering areas as needed. Fulfill any other reasonable requests from the Manager or Hotel Management.

Qualifications

What You Bring

Previous experience in events coordination, ideally within a hotel or hospitality environment.
Strong organisational skills with attention to detail and a focus on client satisfaction.
Excellent communication skills and the ability to work collaboratively across departments.
Proficiency in Microsoft Office and a willingness to learn sales systems.
A proactive, hands-on approach with the ability to multitask and adapt to a fast-paced environment.

Additional Information

What's in it for you?

Discounted car parking, free barista coffee, and free dry cleaning.
Hotel discounts of up to 70% off worldwide – affordable holidays await!
Access to Accor Academy and Typsy training platforms for career growth.
Opportunities to develop within Accor, with over 400 hotels in Australia and New Zealand, and 5000 globally.

Our commitment to diversity and inclusion

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.