Meeting and Event Manager

Job highlights
Identified by Google from the original job post
Qualifications
Bachelor's degree required
2+ years of experience in an event planning role required
Experience with MS Office and the ability to learn new software quickly
Strong ability to execute events and plan them
High degree of organization and very strong work ethic
Very strong Microsoft Word, PowerPoint, Outlook, and Excel skills
Excellent verbal and written communication skills
Proven ability to work independently and complete assigned tasks on schedule
Benefits
$50K + bonus opportunities throughout the year
MERP
401(k)
Profit sharing
Lifetime Fitness membership
PTO
Flex time (2 hours per week, excluding Monday mornings or Friday afternoons)
Maternity/Paternity leave
Responsibilities
The primary purpose of this position is to be the point person for all client events, seminars and workshops
This is achieved by planning all parts of the event including staying within the event budget, getting the required number of people to attend each event, assisting with creating all marketing materials needed for the event, calendar management, prospect follow-up, and tracking the effectiveness of each event
This individual will execute the seminars, client events, and build rapport with our clients and prospects!
Work closely with the Marketing Team on upcoming strategies
Being a liaison with vendors to provide the best client experience
Call qualified concierge clients to “check-in” and build relationships
Maintain event budgets
Confirm all upcoming events/seminars
Input prospects and keep database/CRM program up to date
Manage calendar regarding event schedule
Input notes to database/CRM of phone calls made and appointments set
Track client referrals
Prepare, plan, schedule, participate, and follow-up on client events and seminars
Assist with the implementation and follow-through on new marketing ideas
Review marketing focus with team during staff & marketing meetings
Organize check in process and other all other logistics at events/seminars
Manage all events set up, tear down, and other processes
Call all event attendees the day before the event to confirm attendance
Manage and record all RSVPs to upcoming events, workshops, and seminars
Job description
Event Coordinator

Are you a creative sales-minded, strategy-driven individual with a passion for marketing and a genuine interest in communicating with clients daily? We are seeking a strong Event Coordinator whose job is to plan and execute events for Raleigh Wealth Solutions in Cary, NC.

The primary purpose of this position is to be the point person for all client events, seminars and workshops. This is achieved by planning all parts of the event including staying within the event budget, getting the required number of people to attend each event, assisting with creating all marketing materials needed for the event, calendar management, prospect follow-up, and tracking the effectiveness of each event.

This individual will execute the seminars, client events, and build rapport with our clients and prospects!

Minimum Requirements:
• Bachelor's degree required
• 2+ years of experience in an event planning role required
• Experience with MS Office and the ability to learn new software quickly

This position requires you possess the following skills:
• Strong ability to execute events and plan them
• High degree of organization and very strong work ethic
• Very strong Microsoft Word, PowerPoint, Outlook, and Excel skills
• Excellent verbal and written communication skills
• Proven ability to work independently and complete assigned tasks on schedule

Job Responsibilities:
• Work closely with the Marketing Team on upcoming strategies
• Being a liaison with vendors to provide the best client experience
• Call qualified concierge clients to “check-in” and build relationships
• Maintain event budgets
• Confirm all upcoming events/seminars
• Input prospects and keep database/CRM program up to date
• Manage calendar regarding event schedule
• Input notes to database/CRM of phone calls made and appointments set
• Track client referrals
• Prepare, plan, schedule, participate, and follow-up on client events and seminars
• Assist with the implementation and follow-through on new marketing ideas
• Review marketing focus with team during staff & marketing meetings
• Organize check in process and other all other logistics at events/seminars
• Manage all events set up, tear down, and other processes
• Call all event attendees the day before the event to confirm attendance
• Manage and record all RSVPs to upcoming events, workshops, and seminars

Salary:
• $50K + bonus opportunities throughout the year

Benefits:
• MERP
• 401(k)
• Profit sharing
• Lifetime Fitness membership
• PTO
• Flex time (2 hours per week, excluding Monday mornings or Friday afternoons)
• Maternity/Paternity leave

Hours:
• Monday: 8:30am-5:30pm; Tuesday-Thursday: +:00am-5:30pm; Friday: +:00am – 5:00pm

Presented by Advisor Employee Services Thank you for your interest in the Event Coordinator role. Advisor Employee Services, a consulting firm located in Lenexa, Kansas, represents the top 1% of financial advisors in all 50 states in their hiring needs. Please take a moment to explore our website and the services provided https://aesplacement.com/. We are not a staffing firm but together have built a reputable and continuously expanding business model which allows us to pinpoint the exact personnel needs of these established financial advisors. If you feel that you have the skills it takes for the position responsibilities listed, please apply today!
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Marriott International, Inc


Meeting and Event Manager
Marriott International, Inc • Lahaina, HI, United States • via Marriott Careers
22 hours ago
Full–time
No Degree Mentioned
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Job highlights
Identified by Google from the original job post
Qualifications
High school diploma or GED; experienced (1 – 2 years of experience) in the event management or related professional area
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; at least 1 year experience in the event management or related professional area required
Benefits
The salary range for this position is $57,330 to $77,075 annually
This position offers health care benefits, flexible spending accounts, 401(k) plan, accrued paid time off (including sick leave where applicable), life insurance, disability coverage, other life and work wellness benefits and may include incentive compensation
Benefits and incentive compensation may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions
Responsibilities
Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events
This position primarily handles events of average complexity
Ensures their property events have a seamless turnover from sales to service back to sales
Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events
Managing Event Logistics and Operations
Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy
Greets customer during the event phase and hands-off to the Event Operations team for the execution of details
Adheres to all standards, policies, and procedures
Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill
Manages group room blocks and meeting space for average to large-sized assigned groups
Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges\ and/or develop alternative solutions
Uses his/her judgment to integrate current trends in event management and event design
Acts as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event)
Participates in customer site inspections and assists with the sales process as necessary
Performs other duties as assigned to meet business needs
Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner’s experience
Ensuring and Providing Exceptional Customer Service
Delivers excellent customer service throughout the customer experience and encourages the same from other employees
Empowers employees to provide excellent customer service
Sets a positive example for guest relations
Coordinates and communicates event details both verbally and in writing to the customer and property operations
Makes presence known to customer at all times during this process
Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales
Follows up with customer post-event
Responds to and handles guest problems and complaints
Uses personal judgment and expertise to enhance the customer experience
Stays available to solve problems and/or suggest alternatives to previous arrangements
Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans
Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement
Interacts with guests to obtain feedback on product quality and service levels
Ensures hourly employees understand expectations and parameters for event activities
Leading Event Management Teams
Conducts formal pre- and post-event meetings as required to review/communicate group needs and feedback
Leads formal pre-event and post-event meetings for average to large-sized assigned groups
Facilitates various meetings as he/she perceives necessary (Banquet Event Order meeting, block review, etc)
Supporting and Coordinating with the Sales and Marketing Function
Assists in the sales process and revenue forecasting for customer groups
Up-sells products and services throughout the event process
Forecasts group sleeping rooms and event revenue (catering and audio visual) for his/her groups
Conducting Human Resources Activities
Reviews comment cards and guest satisfaction results with employees
Observes service behaviors of employees and provides feedback to individuals and/or managers
Assists in the development and implementation of corrective action plans
Take initiative to use his/her experience to improve service performance according to his/her evaluation of the issue and resolution
Works with the property staff and customers to address operational challenges associated with his/her group
Performs other duties as assigned to meet business needs
Job description
JOB SUMMARY

Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; experienced (1 – 2 years of experience) in the event management or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; at least 1 year experience in the event management or related professional area required.

CORE WORK ACTIVITIES

Managing Event Logistics and Operations

• Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy.

• Greets customer during the event phase and hands-off to the Event Operations team for the execution of details.

• Adheres to all standards, policies, and procedures.

• Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill.

• Manages group room blocks and meeting space for average to large-sized assigned groups.

• Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges\ and/or develop alternative solutions.

• Uses his/her judgment to integrate current trends in event management and event design.

• Acts as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event).

• Participates in customer site inspections and assists with the sales process as necessary.

• Performs other duties as assigned to meet business needs.

• Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner’s experience.

Ensuring and Providing Exceptional Customer Service

• Delivers excellent customer service throughout the customer experience and encourages the same from other employees.

• Empowers employees to provide excellent customer service.

• Sets a positive example for guest relations.

• Coordinates and communicates event details both verbally and in writing to the customer and property operations.

• Makes presence known to customer at all times during this process.

• Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales.

• Follows up with customer post-event.

• Responds to and handles guest problems and complaints.

• Uses personal judgment and expertise to enhance the customer experience.

• Stays available to solve problems and/or suggest alternatives to previous arrangements.

• Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans.

• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

• Interacts with guests to obtain feedback on product quality and service levels.

• Ensures hourly employees understand expectations and parameters for event activities.

Leading Event Management Teams

• Conducts formal pre- and post-event meetings as required to review/communicate group needs and feedback.

• Leads formal pre-event and post-event meetings for average to large-sized assigned groups.

• Facilitates various meetings as he/she perceives necessary (Banquet Event Order meeting, block review, etc).

Supporting and Coordinating with the Sales and Marketing Function

• Assists in the sales process and revenue forecasting for customer groups.

• Up-sells products and services throughout the event process.

• Forecasts group sleeping rooms and event revenue (catering and audio visual) for his/her groups.

Conducting Human Resources Activities

• Reviews comment cards and guest satisfaction results with employees.

• Observes service behaviors of employees and provides feedback to individuals and/or managers.

• Assists in the development and implementation of corrective action plans.

• Take initiative to use his/her experience to improve service performance according to his/her evaluation of the issue and resolution.

• Works with the property staff and customers to address operational challenges associated with his/her group.

• Performs other duties as assigned to meet business needs.

The salary range for this position is $57,330 to $77,075 annually. This position offers health care benefits, flexible spending accounts, 401(k) plan, accrued paid time off (including sick leave where applicable), life insurance, disability coverage, other life and work wellness benefits and may include incentive compensation. Benefits and incentive compensation may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1+37. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.