Meetings & Events Planner

An exciting opportunity to join an award-winning events team and work at the spectacular Spine building in Liverpool, selling one of Liverpool’s most popular conference and events venues, Spaces at the Spine.

Located in the Knowledge Quarter, Paddington Village, The Spine is the new northern home of the Royal College of Physicians, with a dynamic events venue, Spaces at the Spine, located at the top of the building.

You will be part of an experienced and dynamic team working at the venue. Your role as a Meeting planner will be to develop and grow the external commercial conference and event business and convert leads to fill unsold space. The role will include planning physical, hybrid and virtual events to maximise income and support meeting revenue targets. You will work directly with the Business Development Manager, as well as your fellow event planners supporting all aspects of sales, administration, database management and client liaison. The role may also include the planning of events for internal bookings and RCP Members and Fellows social events from time to time, as well as networking your own and existing accounts. You will engage with past users to develop new leads and should be commercially aware of profitable business and current industry trends.

About The Commercial Meetings & Events Department

The Commercial Meetings & Events department at the RCP is an award-winning venue team, responsible for letting the venue facilities for events both in London and in Liverpool, the proceeds of which go back to supporting the important work the RCP does, including the delivery of high-quality patient care.

Responsibilities Include
• Liaising with customers from the initial enquiry stage, right through the customer journey to post event follow up including for physical, hybrid and virtual events.
• Arranging and conducting client venue visits, handling enquiries and following up with detailed proposals.
• Demonstrating an in-depth knowledge of the product, pricing and packages on offer,
• Demonstrating commercial awareness in order to successfully negotiate with customers to win their business.
• Ensuring the successful delivery of events, by communicating, coordinating and compiling event details and liaising with the event operations and front of house teams.
• Preparation and processing of accurate deposits and invoices.
• Generating and reporting on activities as required.
• Yield management, ensuring up to date activities and maintenance of accounts in the CRM system.
• Creating and managing Key Account plans.
• Delivering a consistently high level of customer service.

Your Experience
• Educated to A-level, or equivalent, and equivalent relevant experience with the ability to demonstrate the level of skills and knowledge required for the role.
• Working in a direct planning role within the hospitality/events industry specialising in conferences, meetings, dining and events.
• Working knowledge of Microsoft office applications.
• Being commercially aware of finance and working in a profitable business.
• Proving a high level of customer service to external clients.
• Having knowledge of food and beverage in the context of the hospitality and events industry.
• Ability to prioritise your own workload and completing tasks with a high level of accuracy.

For more information about the role and our benefits, please view the job description.

The RCP offers

Benefits

Working at the RCP comes with lots of benefits designed to ensure that you feel valued and supported in your role. The benefits we offer include:
• 27 days holiday per annum, plus bank holidays
• group personal pension plan with 7% employer contribution
• interest-free season ticket loan
• life assurance
• annual pay award
• flexible working hours - up to 2 days working from home each week (depending on the needs of the business)
• employee assistance programme – 24/7 advice and support for any work-related issues as well as any problems affecting your home life
• occupational health team – includes employment and work-related health assessments, health checks and work station assessments
• cycle to work scheme
• health cash plan
• professional training and development opportunities
• enhanced maternity and paternity pay
• staff discounts platform – including discounts on cinema tickets and a range of high street brands

How To Apply

To apply, please submit your CV and supporting statement online via the ‘apply now’ button. Your supporting statement should outline how your skills and experience meet the job description.

Closing date: 5pm, Monday 27 January 2025

Interview date: Week commencing 3 February 2025

The RCP positively encourages applications for suitably qualified and eligible candidates regardless of sex, race, disability, age, ****** orientation, transgender status, religion or belief, marital status or pregnancy and maternity.

The RCP is all about our people - our members, our staff, our volunteers and leaders. We educate, influence and collaborate to improve health and healthcare for everyone and know we can only do this by being inclusive, encouraging and celebrating diverse perspectives. that's why welcoming and having people who represent the 21st century medical workforce and the diverse population of patients we serve is so important to us.

INDLOW

Who we are

The Royal College of Physicians (RCP) is a rewarding and friendly place to work with an incredible history, dating back to our foundation in 1518 by King Henry VIII. We are a professional membership body for physicians – doctors who work in hospitals – with over 40,000 members in the UK and around the world working to improve patient care and reduce illness. Our activities focus on educating, improving and influencing for better health and care.

The Benefits

Buy

annual leave

Mental health activities

and sessions

Enhanced pension

scheme

Health cash plan and employee discounts

Our people
• Dr Mumtaz Patel
• Acting as RCP President

"I am passionate about supporting our current and next generation of physicians with an aim to improve patient care for all. Our strategic mission is educating, improving and influencing health care design and delivery".
• Ian Bullock
• Chief Executive Officer

“The RCP influences government and key stakeholders on the issues that are important to our members. This is a commitment to be part of the solution to the improvement of patient experience and outcomes in care”.
• Chiraag Panchal
• Executive Director of People and Culture

"Working at the RCP, my team and I have undertaken significant projects and initiatives that have shaped our workplace culture and HR strategies".
• Anna Johnson
• Examinations Team Leader

“As a working mum, the RCP has gone above and beyond in helping me to achieve a work life balance. I have never been made to feel that I have to make a choice between work and family life.”
• Craig Gunderson
• Internal Communications Manager

"The RCP has a positive and inclusive culture. Everyone’s opinion is valued, regardless of their role, and everyone has the chance to get involved in things that are important to them".
• Cameron Carby
• IT Desktop Support Analyst

“Starting as an apprentice, I gained a lot of exposure to various systems and had considerable levels of responsibility. This quickly developed my skills and boosted my self-confidence allowing me to take on further projects and responsibilities."

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